Written by Ken Quigley

April 30 2023

In early April, we announced the Canadian Act! Premium Cloud servers were scheduled to be deployed in early May, and we're delighted to announce that day has arrived. There won't be any special trial links, as the old links will work as they did previously, but users entering a Canadian address during their sign-up will be routed to the...

Written by Ken Quigley

April 06 2023

Change to Obsolescence Date of v24:  The Obsolescence date for Act! v24 (Pro/Premium/Growth Suite) is being extended to 7/31/24. Previously the obsolescence date for this version was 11/30/23.  This change will ensure there is more than one supported version of Act! in market for some time following the Q2 launch of Act! v25.  As a...

Written by Ken Quigley

April 02 2023

Keystroke is excited to announce that Act! LLC is scheduled to launch Canadian-domiciled servers for their Act! Premium Cloud (APC) on May 1st, 2023, with early testing expected mid-April. As the Canadian Master VAR for Act!, we're incredibly excited to announce this development. Currently, Act! has APC servers in the USA, United Kingdom, Europe...

Written by Ken Quigley

March 31 2023

Summit Hosting is a Diamond level Act! partner that acquired Tech Commandos last year, and is one of the top Act! resellers in North America. Their vice president, Brock Ball, is an excellent business executive, and one I got to know better after meeting him at the Act! Conference last fall. So it was no small honour when he approached me recently...

Written by Ken Quigley

March 31 2023

Around mid-March, we published a blog breaking down the differences between the four tiers of Act! Marketing Automation (AMA), concluding that the Basic and Select tiers were more akin to eMarketing than Marketing Automation. We didn't just whine about it, though, we also raised these concerns with the leaders at Act! and made a case for Select to...

Written by Ken Quigley

March 18 2023

SCOTTSDALE, Ariz., March 16, 2023 – Act!, announced today the appointment of Bruce Reading as its chief executive officer (CEO). He brings many years of experience leading innovative technology companies and guiding executive teams to achieve their full potential professionally and personally. Bruce joined Act! on Monday, and is...

Written by Ken Quigley

February 24 2023

Keystroke was founded in March 1994 as a computer sales & service company. Over the years, we expanded into Internet services, web development, and finally in the early 2000's we found our groove in the CRM space. The last decade saw us grow from a company of three people to thirty, and along the way establish ourselves as the #1 Act! Reseller...

Written by Ken Quigley

February 10 2023

Some ideas are not new, just long in coming. For years we wanted one place where our customers could see all our product updates. These updates would include new features, fixes, changes, you name it, while also providing links to downloads, training resources, and yes, even purchasing. The idea was this page would function like a timeline...

Written by Ken Quigley

February 03 2023

Next month will be Keystroke's 29th anniversary, and a big part of our history includes a gentleman named Jason Chin. For those unfamiliar with Jason, he first joined Keystroke in May of 1999 as a computer technician, and his considerable expertise immediately elevated our small company. Over the next decade, Jason expanded into web and software...

Written by Ken Quigley

January 16 2023

People's journey to CRM are always different, and their journey to Act! are often more so. Sometimes people use a method until they outgrow it, others simple use the products they're introduced to along the way. However, people arrive to Act! CRM, the inventor of CRM, we at Keystroke want to make that final migration process as painless as...