Written by Ken Quigley

July 02 2024

As many of you know, the Keystroke Team is comprised of approximately 60% Canadians, 25% Americans, and about 15% International staff. This week is special for our North American team as we celebrate Canada Day on July 1st and Independence Day on July 4th. ** WE ARE OPEN 9AM - 6PM ET ALL WEEK ** On Monday, July 1st, our Canadian offices...

Written by Ken Quigley

June 03 2024

In today’s fast-paced digital world, businesses constantly seek innovative solutions to streamline operations and enhance customer engagement. As the leading Act! CRM reseller, we’re thrilled to announce an offer that will elevate your business to new heights:  Free Website Integration into Your Act! CRM Database through Web...

Written by Ken Quigley

May 31 2024

Next month Act! is expected to release a new mobile client called APC Mobile for their Act! Premium Cloud Clients. We've been testing it for a while, and it's a slick, fast, and free offering that customers will love (click on the image to the right to see an expanded view of the home screen). Features aside, people need CRM on their mobile...

Written by Ken Quigley

May 27 2024

As the warm breeze of late spring envelops us, we find ourselves on the last day of Memorial Day weekend—a time to honor the fallen heroes, embrace the outdoors, and perhaps indulge in a barbecue or two. But within the walls of our multinational company, this holiday takes on a unique twist. Our American colleagues are relishing a well-deserved...

Written by Ken Quigley

April 13 2024

Businesses adopt Customer Relationship Management (CRM) systems for several strategic reasons, contributing to their overall productivity and success. Some purchase them because they feel they "should", while others are clearer in their objectives. Below are the five primary motivations for integrating a CRM into business...

Written by Ken Quigley

April 11 2024

For the most part, our customers purchase either Orange Care or VIP support plans. One provides great ongoing support options, the other is perfect for customization and project work.  Most are unaware that we have many other support options available, including ones for password resetting, scoping, database conversions, database repair...

Written by Ken Quigley

January 08 2024

Phishing emails and social media scams are becoming more sophisticated, so you need to be alert. Today, we’re sharing some top tips to help you spot and avoid these scams. Here are some quick tips to remember: Don’t trust unexpected requests for personal information or favors. If someone you know contacts you on social media asking for help, or...

Written by Ken Quigley

December 27 2023

I have a resolution to share with you as we approach the New Year. Every time a customer tells us they only use a small percentage of the Act! program, my team and I will take that as a personal challenge. We believe that these statements are rooted in defeatism and low expectations, and we must confound both.At Keystroke.net, our mission...

Written by Ken Quigley

December 12 2023

Season's Greetings, As the holiday season approaches, we want to take a moment to express our heartfelt gratitude to all our valued clients and partners. Your trust and support have been the cornerstones of our success, and we are deeply thankful for the opportunity to work with you. May this festive season bring you joy, peace, and prosperity...

Written by Ken Quigley

December 09 2023

As we bid farewell to 2023, most feel a cautious hope. We had made it through the pandemic, but everything was more expensive, and the topics of interest rates, food prices, rent, and car costs were common in our conversations. Most banks warned of gloomy times ahead, with a recession looming on the horizon, but that never really...