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Our Mission Statement

"To inspire & support our client's ongoing success through quality software solutions."

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Act! Success Stories

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Our
Upcoming Events

Free Act! Success Training!

Please review the scheduled classes below. The online classes are hosted either by Keystroke, Swiftpage, or other product publishers. Select and register below for the classes you're interested in and a sign-up link will be sent to you separately with attendance details. After taking any of our classes, please use the survey button below to provide us your feedback.
10
Oct
16:00EST
Oct 2024
16:0017:00 EST

Link2chat Webinar - Resellers

https://link2.fm/link2chat1
Completed Read more

Engaging with a chat service on your website means interacting with either customers or prospects, both of whom deserve top priority.

That’s why we created Link2chat, the first comprehensive online chat service that seamlessly integrates with Act! This integration ensures better lead management, more informed customer interactions, and superior follow-ups, ultimately enhancing the customer experience.

Features include:

  • Instantly identify existing Act! contacts or add new ones
  • Instantly record chat log to History and email contact
  • automated follow-ups in Act!
  • support for multiple sites and departments
  • a proprietary PWA chat client for users with alerts
  • hot keys with answers to FAQ's
  • Customer satisfaction surveys
  • and much, much more!

Join us on October 10th for an exclusive reseller webinar. We’ll showcase this exciting new Linktivity offering and discuss how you can provide this service to your Act! customers.

17
Oct
16:00EST
Oct 2024
16:0017:00 EST

Link2chat Webinar - Public

https://link2.fm/link2chat2
Completed Read more

Engaging with a chat service on your website means interacting with either customers or prospects, both of whom deserve top priority.

That’s why we created Link2chat, the first comprehensive online chat service that seamlessly integrates with Act! This integration ensures better lead management, more informed customer interactions, and superior follow-ups, ultimately enhancing the customer experience.

Features include:

  • Instantly identify existing Act! contacts or add new ones
  • Instantly record chat log to History and email contact
  • automated follow-ups in Act!
  • support for multiple sites and departments
  • a proprietary PWA chat client for users with alerts
  • hot keys with answers to FAQ's
  • Customer satisfaction surveys
  • and much, much more!

Join us on October 10th for this deep-dive webinar. We’ll showcase this exciting new Linktivity offering and discuss how you can Act! better with Link2chat.

12
Dec
13:00EST
Dec 2024
13:0013:45 EST

Call-Aid Webinar - Public

https://link2.sh/callaid

Seamless Click-to-Dial Functionality

We are thrilled to announce the release of Call-Aid v2, an innovative yet simple click-to-dial program designed to enhance the efficiency and ease of telephony for Act! users. With Call-Aid, making calls has never been simpler or more integrated into your CRM workflow.

One of Call-Aid's standout features is its ease of use. There is no need for complex setup or configuration like in the earlier version of Call-Aid. Once installed, this new version displays the phone icons on your Act! layout, and is ready to work with the Windows default communication device. You can start making calls immediately through your VOIP softphone or TAPI device without any technical hurdles. The first dial may prompt you to select a default dialer, but it'll work immediately after that.

Call-Aid also enhances your ability to track and manage call activities. Each call initiated through Call-Aid prompts the user to record the call history, ensuring that all interactions are documented within Act! CRM. Additionally, Call-Aid times the duration of each call, providing accurate logging for reporting and analysis purposes. It even displays a button for scheduling follow-up activities if needed.

Join us December 12th at 1PM EDT as we demo this great productivity tool for Act! users. Simply install and Call!

ON-DEMAND TRAINING VIDEOS

Pleae review the selections of on-demand webinars below. They are recordings of past live events, and available for free viewing.

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Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Check testimonials HERE

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408

 
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Monday to Friday: 9AM to 6PM EST
Saturday & Sunday: Closed

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