Act! Hosting FAQ
Hosting fees are calculated monthly, but billed annually in advance. Short term hosting contracts can be arranged in advance, but at 150% the annual rate, and for terms no less than quarterly.
If a hosting customer wishes to opt out of the contract during their hosting term, a backup copy of their database will be provided to them at no extra cost. Under no circumstances are mid-term refunds provided.
Bring your own licensing
For a list of our hosting rates billed separately from Act! subscription, please visit the following link:
Please note, this service is subject to a one-time, non-refundable "onboarding fee" of $100.
Act! Premium Cloud
For a list of Act! Premium Cloud hosting rates, where the Act! Subscription are combined to form one rate, and are exclusive of perpetual licensing, please visit the following link:
- Act! Premium, the #1 best-selling Contact and Customer Manager
- Act! Premium Mobile - HTML5-based mobile client
- Automatic Act! Premium software updates and upgrades
- Expert technical support from Swiftpage
- User account setup and maintenance
- 24x7 system monitoring and nightly backups
- One conversion of an existing Act! database
- One deployment of a Windows client database
Premium Cloud Library is a collection of online training videos that teach basic Act! Premium tasks.
These videos are recorded so they're available whenever you have the time and access to the internet.
Additionally, the Act! Knowledgebase has links to videos and other educational information.