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Important notice for our customers – COVID-19

Category: Handheld Contact
Written by Ken Quigley
March 23 2020
A few notes about the Act! WebAPI that impact Handheld Contact – API that resellers should be aware of when supporting their clients: Depending on your Hosting provider, your API address may be <database URL>-API/act.web.api or it may be <database URL>/act.web.api. If you’re using Swiftpage hosting, please add the former...
Category: Handheld Contact
Written by Ken Quigley
March 23 2020
In December last year we announced that Handheld Contact - API would be released in January, and users could look forward to the following features: Faster wireless syncing of contacts, calendars, task lists, opportunities, notes & histories, with instant updates with your device  Fast & easy setup on your devices with no computer...
Category: Handheld Contact
Written by Ken Quigley
March 11 2020
We wanted to give everyone an update on the Handheld Contact API project. With the new Act! Web API version expected out this Friday (March 13th), we've decided to spend the next week and half testing and optimizing against it before releasing our new mobile product. We could likely wrap this process up sooner, but timing being what it is, we...
Category: Handheld Contact
Written by Ken Quigley
February 06 2020
We wanted to share some of the exciting changes we have in store at Handheld Contact. As we’ve announced in previous postings, the new “Handheld Contact API” is scheduled to go to external beta next week, and based on feedback, we expect it to be ready for commercial release in the following 2-3 weeks. Handheld Contact API Not to mince words,
Category: Handheld Contact
Written by Ken Quigley
November 16 2019
Handheld Contact is excited to announce that it will be releasing "Handheld Contact API" in late January or a early February, a new mobile client that can sync directly to the master Act! database for faster updates, more data, and can be used with multiple devices at no extra cost.   This is the update our customers have been waiting for!
Category: Handheld Contact
Written by Ken Quigley
September 12 2019
The Handheld Contact Desktop Application is the user interface that controls all of the integration and syncing of Act! to the Handheld Contact Servers.  This article is for letting customers know how to read and use this application properly.  See the image and match up the numbers to the explanation below. Click the image to enlarge
Category: Handheld Contact
Written by Ken Quigley
August 06 2019
Ever need to send an email to multiple contacts in the field? It's easy with HHC and the emails get attached to History. The steps to complete this task are simple, fast, and intuitive Go to your Contact List, Click the Action bolt in the top right corner, and select tag. Look up all the contacts you want, one-by-one or in batches, tagging...
Category: Handheld Contact
Written by Ken Quigley
June 27 2019
Handheld Contact supports business card scanning as a means of adding contact data to your Act! Database, but it does not provide the scanning engine itself. Handheld Contact’s role in this process is to import in new contacts from the devices native address book, allowing subscribers to use whatever card scanning service they choose. Recommended...
Category: Handheld Contact
Written by Ken Quigley
June 02 2019
I'm a big Echo fan, as I have about ten of them spread across the home and office. However, whether I use Alexa, Siri, or some other voice assisted service to schedule an activity, I love how I can use Handheld Contact to pull them into Act!. For example, yesterday I invited my mother and niece to breakfast on Sunday, and the workflow followed...
Category: Handheld Contact
Written by Ken Quigley
May 05 2019
New quoting features, proximity search, calendar importing, and HHC Restore are coming to a mobile device near you! Some exciting changes are being introduced with Handheld Contact this week, making the #1 Act! mobile experience more complete than ever before. Quoting/Invoicing: Ever finish a meeting with a prospect that ends with you saying...

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Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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