Written by Ken Quigley

January 26 2024

Luc Grenier, a seasoned Act! Certified Consultant from GO Consultants, has supported businesses in Quebec for the past 27 years. Starting February 1st, Luc will join our Keystroke Partner Program, a prestigious association of over fifty Act! Consultants worldwide. Luc’s expertise lies in training, support, and Act! optimization. His transition to...

Written by Ken Quigley

January 25 2024

Questionnaires are an effective way to collect customer feedback. This feedback can help you decide what products or services to offer, and how to market them. However customers are busy and may not have time to share their opinions, so you must use smart strategies to design your questions. Here are three proven rules: Make the questionnaire...

Written by Ken Quigley

January 23 2024

As a company, we’re enthusiastic about the benefits of Act! Premium Cloud for our clients. Both the Web and Desktop Sync options are the optimal choice for Act! Premium users, considering factors such as cost, features, speed, security, and adaptability. We’ve written numerous blogs praising the merits of this platform, but we’re now ready to take...

Written by Ken Quigley

January 08 2024

New Year's resolutions tend to be long on good intentions, but short on implementation. This is no less true for business resolutions, and this year we'd like to help change that. We can't help you lose weight, quit smoking, or lead a healthier lifestyle, but we can help your business do better in 2024, and the methods are simple and easy to...

Written by Ken Quigley

January 05 2024

Beginning the week of January 8th and continuing throughout the month, APC users will begin to see exciting new enhancements to the Act! Calendar, specifically a refreshed, more modern interface that will make using the calendar more enjoyable, improve load times, and pave the way for new functionality in the future.  In addition to visual...

Written by Ken Quigley

January 03 2024

Typically, our “Product-of-the-Month” highlights a recently enhanced product that we offer at a discount to encourage customers to try it. However, this month we’re taking a different approach. We’re introducing product bundles tailored for a specific demographic - Solopreneurs. These individuals single-handedly manage their businesses, serving as...

Written by Ken Quigley

January 02 2024

Greetings and Happy New Year to all! We have two pieces of exciting news to announce. The first is a commitment to review all our products to ease of use. This has been the focus of Linktivity from the outset, but other products have not always had this objective. We have UI experts on staff who'll review all our popular products to make them...

Written by Ken Quigley

December 27 2023

As the year comes to an end, it’s good to have some excitement for the next one, and 2024 has a lot in store for Act! users. Here are my top five reasons why you should be eager for the new year: Webhooks: This might seem a bit technical, but webhooks are essential for any kind of advanced CRM workflow, and Act! is planning to launch webhooks...

Written by Ken Quigley

December 19 2023

Act! Premium Cloud has become the top-selling new product in the Act! universe, thanks to its speed, ease of deployment, affordability, security, flexibility, and constant updates with the latest Act! technology. While it’s popular among new users, many existing users hesitate to fully transition from the on-premise Act! to the online version due...

Written by Ken Quigley

December 18 2023

On December 16th we hosted our first in-person Keystroke Christmas Party in four years. From a staffing perspective, 2023 represented relative stability as we had no departures, and one return (Jason Chin).  For those that remain, the KOPA's (the Keystroke Orange Peel Awards) are awarded to seven team members who have distinguished...