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Category: News
Written by Ken Quigley
May 01 2020
Starting in May, Keystroke will begin hosting monthly virtual Town Halls every third Thursday featuring two of the most prominent Act! experts in North America, namely Michael Kadlub (Keystroke support manager) and Billy Clark (Senior support rep & AMA specialist). The hosts will, of course, observe appropriate physical distancing during the...
Category: News
Written by Ken Quigley
April 15 2020
As we hit the halfway mark of April, we can start to look ahead to the plans for the Act! spring launch, which for this year will simply be known as "Update 5". Swiftpage has made it clear they want to focus less on the sizzle and more on the steak in the current pandemic context, and accordingly they're focused mostly on quality enhancements that...
Category: News
Written by Ken Quigley
April 06 2020
When you're in the software business you come to learn the difference between a customer and a client. A customer will purchase products from you as it suits their interests, and there is seldom any "value add" service involved in the transaction. In fact, most vendors are aware that "customers" will shop elsewhere if there is any perceived...
Category: News
Written by Ken Quigley
April 03 2020
April is AMA month here at Keystroke as we host weekly 1-hour training sessions on the power of Act! Marketing Automation, and how it can help grow your business and fill your sales funnel. Each of these weekly webinars are recorded, and posted HERE for those that can’t make the live sessions. All classes at on Thursdays at 3PM EST, and normally...
Category: News
Written by Ken Quigley
March 29 2020
On Monday March 30th one of the most proficient AMA support reps in the industry, namely Billy Clark (formerly of Swiftpage) joins our support team, complimenting two professional graphic designers, three web developers, and a sales team that has sold more subscriptions of Act! Marketing Automation than nearly everyone else combined. Needless to...
Category: News
Written by Ken Quigley
March 24 2020
March 23, 2020 8:00 P.M. Office of the Premier For the purposes of this order, businesses include any-for-profit, non-profit or other entity providing the goods and services described herein. This does not preclude the provision of work and services by entities not on this list either online, by telephone or by mail/delivery. Note that...
Category: News
Written by Ken Quigley
March 24 2020
For years Billy Clark was the guy all Act! technical issues escalated to. Whether you were an Act! Consultant or an end-user, if your technical issue could not be solved by the support reps in Chennai, or the many Level 2 support agents in Scottstdale or Newcastle, you were escalated to Billy - who managed the Scottsdale Technical Support team and...
Category: News
Written by Ken Quigley
March 18 2020
In an effort to help our customers adjust to the unique challenges of suddenly working from home, Keystroke is making two of our popular online productivity products available free of charge for 3-months. Effective immediately, we’re extending the trials for Book2act.com and Webplanner.com 14-days to 3-months if you sign-up between now and the end...
Category: News
Written by Ken Quigley
March 17 2020
Take a proactive stance As the world responds to COVID-19 (coronavirus), the most important role for you as a business owner or manager is to protect yourself, your employees, and your customers. You are in a leadership role to guide, direct, and reassure those who work for you and those who count on you for products or services. A responsible...
Category: News
Written by Ken Quigley
March 16 2020
As a business owner, I understand that my team is looking for me to be proactive in navigating through these challenging times, and I'm working hard to be worthy of that trust. Internally, our response on Friday was to distribute our COVID-19 policy to all employees, circulate a survey to gather as much input as possible on how to proceed, and...

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408

 
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