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Our Mission Statement

"To inspire & support our client's ongoing success through quality business solutions."


Interested in joining our team?

Act! Success Stories



An "Apeeling" History of Growth

Established in 1994, Keystroke began as a regional company specializing in technical sales and services. By 2004, we pivoted towards CRM and web solutions, endorsing Act! as our preferred platform. Our expertise in networking enabled us to efficiently manage and host our clients’ databases, quickly positioning us as the leading Act! reseller nationwide. This led to our recognition as the Act! Master Distributor for Canada and the exclusive Canadian Act! hosting provider.

Our journey to becoming the world’s top Act! Reseller in 2015 was marked by strategic business acquisitions, dedicated effort, and a clear vision. We expanded our team to over fifty Act! consultants across North America. We also ventured into creating Act! add-ons tailored for specific sectors such as wealth management, mortgage brokerage, and technical support.


Business Focus

The acquisition of Contactik in mid-2016, the French distributor for Act!, enabled us to offer bilingual services and establish ourselves as the primary French technical support for Act! in North America. Shortly thereafter, we acquired Handheld Contact, the leading Act! mobile solution, broadening our global distribution network.

In mid-2017, we took over DesignR1, the former world-leading Act! reseller, adding a vast array of add-on products to our portfolio. Consequently, in 2018, we assumed control of the Act! Add-on Store, featuring the most extensive collection of add-ons available (this store was later be handed over to Act!).

Our innovation in custom table technology in 2016 laid the groundwork for what would become Act! Premium Plus. In 2021, we further expanded our product range by acquiring all Act! add-on products from TopLine Results, ASDS, and Effective Solutions. Keystroke now boasts a catalog of over one hundred software solutions.

ImageIn 2019, we embarked on the development of a collection of productivity tools, which would eventually be recognized as By 2023, this collection had expanded to encompass eight distinct products, and we were on the cusp of establishing a distribution partnership with Act!.

With offices in Toronto and Kitchener, Keystroke’s nearly thirty employees span across North America and India. Recognizing that our strength lies in our team, we’re proud to introduce you to some of our dedicated members.

The Keystroke Success Team

Happy customers are the best advertising

Every customer is important to us, but sometimes it's worth noting the more high profile organizations that have trusted us to deploy Act! for them. The below is a short list of customers we've deployed in the last few years, and have upgraded more than once with us.

Sometimes even IT people blush

Everyone likes to have their hard work acknowledged, and we're no different. We always work hard to earn and keep your business, but sometimes when we go above and beyond the call of duty, customers take the time to write us a thank you.
The list below is but a few of those we've gathered over the years. If you're a customer with a recent positive experience working with us, please feel free to pump our tires, as well. We'd love to hear from you.

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408


Pay your bill online


Monday to Friday: 9AM to 6PM EST
Saturday & Sunday: Closed

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