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Category: News
Written by Ken Quigley
July 10 2020
If you’ve visited our website recently, www.keystroke.ca, you’ve no doubt noticed some new orange characters sprinkled across most of the home page sliders. These new characters were introduced to illustrate the features of the programs and services we offer, as we transition from promoting their branding to showing actual screenshots of their...
Category: News
Written by Ken Quigley
June 02 2020
ATTENTION: (June 15th, 2020) Swiftpage has advised that a hotfix will be released on Friday, June 19th which will address some identified issues with the new refactored Outlook integration. Keystroke is advising v22 users to wait for this hotfix before updating. Users looking to upgrade from previous Act! versions, namely v21 or older, can...
Category: News
Written by Ken Quigley
May 31 2020
On July 1st of this year, licenses of Act! Pro will no longer be sold by Swiftpage. All existing supported versions will continue to work, but no new ones will be available for purchase. This may come as a surprise to some, but It’s been a long journey to get to this point. Back in 2005, in the first year of Sage’s ownership of the Act! product...
Category: News
Written by Ken Quigley
May 11 2020
The Keystroke VIP Club is an annual membership that was inspired by new Act! customers needing some initial "kick start" help with their deployment or upgrade, but hesitant to engage a consultant for fear of the cost. It was the first support plan ever introduced at Keystroke, and thousands have been sold since we launched the program in...
Category: News
Written by Ken Quigley
May 01 2020
Starting in May, Keystroke will begin hosting monthly virtual Town Halls every third Thursday featuring two of the most prominent Act! experts in North America, namely Michael Kadlub (Keystroke support manager) and Billy Clark (Senior support rep & AMA specialist). The hosts will, of course, observe appropriate physical distancing during the...
Category: News
Written by Ken Quigley
April 15 2020
As we hit the halfway mark of April, we can start to look ahead to the plans for the Act! spring launch, which for this year will simply be known as "Update 5". Swiftpage has made it clear they want to focus less on the sizzle and more on the steak in the current pandemic context, and accordingly they're focused mostly on quality enhancements that...
Category: News
Written by Ken Quigley
April 06 2020
When you're in the software business you come to learn the difference between a customer and a client. A customer will purchase products from you as it suits their interests, and there is seldom any "value add" service involved in the transaction. In fact, most vendors are aware that "customers" will shop elsewhere if there is any perceived...
Category: News
Written by Ken Quigley
April 03 2020
April is AMA month here at Keystroke as we host weekly 1-hour training sessions on the power of Act! Marketing Automation, and how it can help grow your business and fill your sales funnel. Each of these weekly webinars are recorded, and posted HERE for those that can’t make the live sessions. All classes at on Thursdays at 3PM EST, and normally...
Category: News
Written by Ken Quigley
March 29 2020
On Monday March 30th one of the most proficient AMA support reps in the industry, namely Billy Clark (formerly of Swiftpage) joins our support team, complimenting two professional graphic designers, three web developers, and a sales team that has sold more subscriptions of Act! Marketing Automation than nearly everyone else combined. Needless to...
Category: News
Written by Ken Quigley
March 24 2020
March 23, 2020 8:00 P.M. Office of the Premier For the purposes of this order, businesses include any-for-profit, non-profit or other entity providing the goods and services described herein. This does not preclude the provision of work and services by entities not on this list either online, by telephone or by mail/delivery. Note that...

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408

 
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