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Category: Open Mike
Written by Mike Muhney
June 11 2020
As the Co-Inventor of ACT!, the product that literally created the software category known as Contact Managers, and is the product that has been acknowledged as the catalyst that started the entire CRM industry, you might expect me to be pro-CRM. I’m not. As is the case with so many things in life, we as people are often more likely to point the...
Category: Open Mike
Written by Mike Muhney
April 23 2020
If you are like most people, you want a more successful life – be that in your career, your recognition from others, your social network, etc. And, for the most part, perhaps you are applying yourself such that you believe your journey of improvement is taking you towards your definition of success.  But let’s take a look at yourself from...
Category: Open Mike
Written by Mike Muhney
April 09 2020
Underscoring everything we do, everything we purpose, everything we achieve is the viewpoint and attitude with which they all spring. Despite the fact that some things ought to be, well, simply innately understood more often than not they aren’t. Confusing and unexplainable as that may be, it invites a reorientation to common sense fundamentals...
Category: Open Mike
Written by Mike Muhney
March 17 2020
How to Build Your Reputation: As much of the focus of this centers around perception vs. reality – most especially from the viewpoint of the observer rather than ourselves – it is imperative to understand the manner in which you present yourself in every respect: appearance, demeanor, tone, body language, friendliness, comfort, etc. These various...
Category: Open Mike
Written by Mike Muhney
February 27 2020
A Matter of Perspective The mind is an amazing vista. On the one end it can be an impossible battlefield fraught with doubt, fear, uncertainty, etc. On the other end it can hold unlimited potential of opportunity and success. The headline of this article itself shows that by making some fundamental and essential repositioning of our thoughts what...
Category: Open Mike
Written by Mike Muhney
February 12 2020
You’ve got to love technology for what it has facilitated for each of us who would otherwise never have had access to various things beyond our wildest imagination. Put simply, today’s mobile user can employ the power of their smartphones and tablets toward developing not only more, but more effective relationships. Meaningful business comes from...
Category: Open Mike
Written by Mike Muhney
January 30 2020
Despite the commoditization of so much in our lives, one thing certainly isn’t, people. People want to be recognized, and uniquely so. The outgrowth of social media, especially Facebook and Twitter, has enabled each of us to express our individuality and ourselves. Isn’t it great that people are so willing to share more personal information about...

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Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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