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Category: News
Written by Ken Quigley
January 12 2021
Automation is a natural part of CRM use. If you record information in your Act! database, you would like to leverage that data to trigger actions automatically. In 2017 Keystroke released the Knowtifier to the public after several years of internal use. The use case for the Knowtifier for us was obvious. We stored TONS of data in Act! relating to...
Category: News
Written by Ken Quigley
January 11 2021
When Orange Care was first introduced in 2017, it was designed to complement the wildly popular VIP Support Plans but provide more cost certainty for our subscribers. The plan was simple - Orange Care subscribers got 30-minutes of support time per day, per user for $10/month (billed annually), and initial Act! deployments or upgrades were always...
Category: News
Written by Ken Quigley
December 30 2020
Over the last 9-months we've heard a lot of tough stories of hardship from our customers. People with thriving businesses of 100-200 employees reduced to single-digit staff numbers in less than a week. Livery services with a 150+ limousines are down to a small handful now, as well as many entertainment and tourism businesses like restaurants...
Category: News
Written by Ken Quigley
December 19 2020
This blog is to remind everyone that the Act! emarketing (AEM) feature in the current version of Act! will be retired on December 31, 2020. After this date, the service will no longer function. We understand how important integrated email marketing and marketing automation are to the success of our customers, so we want to remind everyone about
Category: News
Written by Ken Quigley
December 02 2020
It’s not a new concept for online vendors to present “recommended items” when you add products to the shopping cart. It is however different to discount these recommended items when bundled together, but that’s precisely what we’ve done, effective today, with the Keystroke Marketplace. This is how it works. Each time you add an item to the cart...
Category: News
Written by Ken Quigley
October 29 2020
In June of 2015 Swiftpage entrusted Keystroke.ca to be the Act! Master VAR for Canada. This meant we were entrusted to grow the Act! market in this country, while further developing the Canadian reseller channel. A lot has changed in the past five years, as many Act! related products & services have come and gone, not the least of which has...
Category: News
Written by Ken Quigley
October 15 2020
Swiftpage is extending the Renewal Deferred Payment Program that was launched in March to assist Act! customers with their renewal payments during this challenging time. The program will remain in place through December 31, 2020. If customers are unable to fulfill their standard renewal payment schedules, they should reach out to their resellers...
Category: News
Written by Ken Quigley
September 30 2020
It's that time of year again, and Keystroke is excited to announce our 5th annual “Actoberfest” "salebration". This year is our biggest promotion ever as we offer 25% discounts on 3 different add-on products each week for the whole month, with a surprise Act! sale for the second half of October (to be announced at the October 15th webinar)! The...
Category: News
Written by Ken Quigley
September 30 2020
The new Act! SaaS service is a multi-tenant architecture with Single Sign-on Service that is the fastest online version of Act! ever released. SaaS, which stands for Software-as-a-Service, is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. The Act! SaaS is a completely...
Category: News
Written by Ken Quigley
September 23 2020
Over the last couple of years, a lot has changed in the Act! world. With the introduction of Act! Marketing Automation, the sunsetting of Swiftpage eMarketing & Act! eMarketing, Support Policy changes, and the soon to be released SaaS solution, there has been a lot to keep track of. And as exciting as many of these changes are, much gets...

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Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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