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Have questions about the new Act Premium Cloud?


The new
Act! Premium Cloud is Here!

On-premise or Online, Act! is where you're at!

The new Act! Premium Cloud (APC) is here, and it's faster and more robust than anything you've seen before from Act!, with your choice of deployment. Enjoy the convenience and peace of mind of a cloud-based CRM solution, or the  security and control of on-premise deployment. With Act!, there is no compromise. You get online, on-premise, or both.

Act! Premium Cloud benefits:

  • Flexibility: Deployments on both on-premise & in the Cloud with minimal setup or investment required
  • Convenience: Instant online access and cross-platform support mean more of your team can access the data where and how they need it. Act! also handles all your database backups and maintenance.
  • Minimal investment: No more investing in server or network upgrades because Act! does all that for you in their secure Amazon data centres. 
  • Get all your Act! subscription benefits: If you've wanted to leverage Act! Marketing Automation, Act! Companion, or the powerful Linktivity Suite, APC offers instant access to a robust & reliable Web API.
  • Latest & Greatest: APC also handles all your software upgrades, ensuring you enjoy the latest Act! features, fixes,  and compatibility updates. 
  • Compliance: Industries such as wealth management, insurance, health, mortgage brokers, real estate agents, and others are prohibited from hosting their data outside of the country, and now Canadian practitioners in these fields can finally use Act! Premium Cloud with comfort, confidence, and compliance.

Act! gives users a 360-degree view of their contacts and interaction history, tightly coupled with easy-to-use yet powerful scheduling and marketing automation tools. Act! enables users to determine the best next move more easily, then take action faster, so they focus more of their time on doing what matters most: attracting new customers and growing their businesses.

Act! Marketing Automation

And Act! Premium Cloud includes Web or Windows access to free powerful marketing automation tools to help you to grow your business. Use turnkey templates or design your own for maximum impact. Paid upgrade options also include landing pages, automated outbound & inbound workflows, as well as real-time metrics.

APC Prices & Packages

Act! offers the following two subscription plans, and selecting the right one depends on your chosen deployment strategy, data complexity, marketing and security requirements. The following is a breakdown of those options, along with the upgrade options lower down the page.

Best Value

Act! Premium Cloud
(Cloud Only)

per month/per user
(billed annually)

Cloud-based Solution:

  • Full-featured cloud-based CRM
  • Easy cloud provisioning
  • Marketing Automation (Basic)
  • API Connectivity
  • Automatic Upgrades
  • 6GB of Database storage
  • Standard Support
  • Nightly Backups
  • Supports API add-ons only
  • Canadian hosting now available
No Compromise

NEW! Act! Premium Cloud
(with Desktop Sync)

$4000per month/per user
(billed annually)

Cloud-based solution with desktop syncing

  • Full-featured cloud-based CRM
  • Easy cloud provisioning
  • Marketing Automation (Basic)
  • API Connectivity
  • Automatic Upgrades
  • 6GB of Database storage
  • Standard Support
  • Nightly Backups
  • Supports API add-ons only
  • Canadian hosting coming in 2023


  • Act! Marketing Automation:
    Starting at $79/month/account, billed annually. Click HERE to learn more about the different rates and tiers of Act! Marketing Automation.
  • Additional Email Sends:
    $15/month for 2500 send blocks (billed annually)
  • Additional Domains:
    $50/month/account, billed annually
  • Orange Care Support Plans:
    Starting at $10/month/user, billed annually
  • VIP & VIP Diamond Support Plans:
    Starting at $195/year/account
  • SMS
    Starting at $6.25/month (500 sends) billed annually, and $5/month for each additional 500 monthly sends. Carrier rates may vary depending on the region.

Understanding Act! Subscription

  • Act! subscription totals (number of licenses) can be increased mid-term, and you will only be billed the prorated amount due until your next renewal date, at which time you will be billed the annual amount for your new subsctipion total
  • subscription totals can only be decreased at time of renewal
  • Perpetual License Holders: Some legacy customers acquired perpetual license privileges as part of their original Act! Business Care plans before Act! Subscription too effect in May of 2015, and they are entitled to redeem those at time of renewal. While offplan Act! users would have the core functions of the software with the perpetual license, the following services would cease to be available once the subscription lapsed:
    • any WebAPI service including Insights, Outlook Connect, Act! Companion, Dynamic Pipelines, and Zapier integration
    • Any 3rd party add-ons that rely on the WebAPI like Handheld Contact API.
    • Act! Marketing Automation
    • additional service pack updates
    • new product features and updates
    • technical support options with Act!
    • any loyalty or quantity discounts would be forfeit, and be unavailable if you came back later to resubscribe
  • Act! Premium Cloud does not offer perpetual plans due to the ongoing hosting commitment
  • As of April 1st, 2019, Act! discontinued the practice of offering quantity discounts on sales of 5+ seats. Legacy customers will continue to be grandfathered with their quantity discounts, but additional seat purchases would be purchased at their existing subscription rate, and additional purchases could not entitle them to further quantity discounts if they moved into a new pricing tier under the old quantity discount system.

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408


Pay your bill online


Monday to Friday: 9AM to 6PM EST
Saturday & Sunday: Closed

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