Written by Ken Quigley

September 06 2017

5 Reasons to Upgrade to Act! v19 from Act! v17 SAVE MONEY: Why pay more, don’t miss out on special pricing for the new Act!. Because you’re a loyal customer, save up to 25% when you upgrade to Act! Pro v19 or 12% for Act! Premium Subscription today! And any Act! Pro v19 purchases made between now and October 9th will receive free fulfilment of...

Written by Ken Quigley

August 18 2017

Starting September 2017 Keystroke will be offering FREE monthly training classes to our Act! & Hosting Subscribers. There is no catch. We understand that the more people know the full power and capabilities of the Act! CRM program, the more they’ll use it in their business. The format is simple. Each month we’ll pick a different...

Written by Ken Quigley

August 06 2017

DesignR1 Software has been a leader in the Act! community for many years, and we have been proud to count them among our peers. However, recently the management of DesignR1 decided to close their business operations to focus on other ventures, and they've asked us to assume the Act! sales & support responsibilities of their existing customers...

Written by Ken Quigley

July 24 2017

Keystroke is delighted to announce the news of three new experienced Act! professionals joining our team. These latest additions bring our staff totals to thirty-three full-time employees across three countries, and make us far & away the strongest Act! sales, support, and development team in the world. Situated in Salem, Oregon, our three...

Written by Ken Quigley

July 11 2017

We're pleased to announce that on Wednesday, July 12th Handheld Contact will be releasing HHC v3.0.60, that will be available for download from Google Play. This build has been in production for over a month, and includes many new features that we think our subscribers will enjoy. These new features include the following: Added "Keyword" search...

Written by Ken Quigley

July 03 2017

Most business owners will concede a CRM is only as good as it is deployed and adopted, but there are a number of features unique to Act! that can improve user engagement and help unleash the full potential of your business. Here are a list of our top five:  1.      Customization: Act! is one of the few CRM’s on the market, if not the only one...

Written by Ken Quigley

June 27 2017

  We are pleased to report that a workaround has been found for the recent integration issues with Outlook 2016. For those unfamiliar with the issues, Microsoft released an update to Outlook 2016 on June 13th (Office v16.0.8201) which impacted the Act! integration in three ways: 1.       Act! would crash when clicking on an email address within...

Written by Ken Quigley

June 23 2017

Keystroke Quality Computing Inc., a leading developer of Actcessories, is pleased to announce an upgrade to its wildly popular Act4outlook. The new Act4outlook 2.0 delivers all the same features (and more) of the original Act4outlook, but reduces the reliance on the native Act-Outlook integration, making it faster, more dependable, and less...

Written by Ken Quigley

June 23 2017

There are currently known issues with recent updates to Microsoft Office as is described in the KB (http://kb.act.com/app/answers/detail/a_id/38580). The solution is to revert office to a stable version that allows the Act! integration to work correctly. If the process is successful, you should end up on Office version 16.04229.  We suggest that...

Written by Ken Quigley

June 16 2017

This article highlights the differences in the Act! Premium v17 and Act! Premium for Web v17 features. With all the improvements made to the Web products capabilities in v16 and v17, many ACT administrators wonder what they’re actually giving up by not having the Windows client installed on their user’s computers. The short answer is less than...