Written by Ken Quigley

March 31 2023

People that view CRM as a standalone product, are destined to get little from it. For CRM technology to really help businesses grow, it must operate at the heart of your software ecosystem. This includes accounting integration, project management,  workflow automation, and lead generation, capture, and conversion products like

Written by Ken Quigley

March 31 2023

Summit Hosting is a Diamond level Act! partner that acquired Tech Commandos last year, and is one of the top Act! resellers in North America. Their vice president, Brock Ball, is an excellent business executive, and one I got to know better after meeting him at the Act! Conference last fall. So it was no small honour when he approached me recently...

Written by Ken Quigley

March 31 2023

Around mid-March, we published a blog breaking down the differences between the four tiers of Act! Marketing Automation (AMA), concluding that the Basic and Select tiers were more akin to eMarketing than Marketing Automation. We didn't just whine about it, though, we also raised these concerns with the leaders at Act! and made a case for Select to...

Written by Ken Quigley

March 26 2023

Last November we published a blog detailing the many features of the FREE Keystroke Welcome Kit. You can read that blog HERE, but the list includes the following: Koncatenator: take the values from two fields and concatenate them into a third field Group Launcher: Use Group Launcher to set a specific group to load each time with...

Written by Ken Quigley

March 19 2023

Whether you're a traditional Outlook user with a local Act! database, or a webmail user with your database in the Cloud, email integration is a high priority for most Act! users. This isn't conjecture, as our top-selling addons have all related to email integration, and our latest contribution to this, namely Link2mail, continues in this...

Written by Ken Quigley

March 18 2023

You can say we saved the best for last, but we're pretty high on all our Linktivity products. That said, Link2calendar is our #1 selling Linktivity product, and Link2mail is the newest one with perhaps the greatest market appeal. However you feel about the ranking of these products, now is a great time to try them, and here's why. Starting...

Written by Ken Quigley

March 18 2023

SCOTTSDALE, Ariz., March 16, 2023 – Act!, announced today the appointment of Bruce Reading as its chief executive officer (CEO). He brings many years of experience leading innovative technology companies and guiding executive teams to achieve their full potential professionally and personally. Bruce joined Act! on Monday, and is...

Written by Ken Quigley

March 13 2023

Act! Marketing Automation has undergone many changes since it was first released in late 2018, so it's helpful to review the comparative benefits of each AMA tier, especially since the free basic tier was introduced in April of 2021. And while Keystroke has put together a reasonably exhaustive comparison chart on our website HERE (with detailed...

Written by Ken Quigley

March 07 2023

Link2sync is the latest Linktivity product, and it serves a very specific market - namely those using QuickTasks and QuickMeets. If you're not using either of these programs, please click the links above to learn more. If you are, you will find this new service interesting. Link2sync provides a syncing service for these applications so you can...

Written by Ken Quigley

February 25 2023

We love Act4outlook. Not only is it the best-selling Act! addon of all time, but it has successfully filled a customer need for years. Unfortunately, this addon is not a solution for larger deployments and organizations that don't use Outlook as an email client. Reliable email History recording is a must for many industries, and with the...