Written by Ken Quigley

July 04 2023

Summer is upon us, and no one wants to be tethered to their desk in this beautiful weather. The new Handheld Contact Classic gives you your freedom back! Travel to the cottage or camp in the woods, and your business-critical business data travels with you even without the Internet. It's the perfect summer companion! Handheld Contact has been the...

July 04 2023

All business owners are busy, and most business owners wish there were more hours in the day and more days in the week. Despite this wish, most would humbly acknowledge that mere mortals can, in fact, grow their business within the finite constraints of a normal workday. So what is their secret? Well here are a few time-tested...

Written by Ken Quigley

July 04 2023

As the saying goes, there are two currencies in life; time and money. This month we've decided to focus on time instead of money, as we're offering free setup assistance on all add-on product purchases in July of $50 or more. Traditionally we offer 20-25% discount on select products, but this month we thought it better to offer setup assistance...

Written by Ken Quigley

July 03 2023

As most of our customers know, the Keystroke Team is comprised of approximately 60% Canadians, 25% Americans, and about 15% International. This week is a special one for the North American staff in that there are separate statutory holidays for both Canada and the United States, July 3rd (Canada Day) and July 4th (Independence Day) - which are...

Written by Ken Quigley

June 30 2023

Contrary to business owners' belief (or wish), employees do not typically embrace change. An inefficient system they’re familiar with is often preferred over an unfamiliar efficient one. It may not make sense, but when employees feel threatened or insecure, their objections are not always reasonable or easy to detect. Covert resistance from the...

Written by Ken Quigley

June 27 2023

Learning a CRM can be tough. Even when a program like Act! is easy to use, it's hard to know what to know. This can include mail merges, mapping, email integration, reporting, you name it. This is why Act! has published an extensive library of training videos to help with this learning process. These videos are divided into different categories...

Written by Ken Quigley

June 19 2023

Many software apps like to boast they'll grow your business, but few actually tell you what those growth ingredients are. Promises abound, but details are scarce. Act! Premium Cloud is different.  Act! Premium Cloud includes a full-featured & easy-to-use online CRM, Marketing Automation, a mobile client, and now FREE online appointment...

Written by Ken Quigley

June 08 2023

In late May, Act! launched their new add-on marketplace. It was a soft launch with little fanfare because there are only seventy products from two vendors being featured, Keystroke.net and ActToday, but more publisher's products are scheduled to be posted in the coming weeks. As some may recall, Keystroke used to manage the Act! Marketplace at

Written by Ken Quigley

June 07 2023

Act! Premium v25 is here, and it's the first new Act! release since v24 came out in October of 2021. Act! v25 helps businesses by providing richer insights, better communication tools, and enhanced usability. Richer insights: Act! v25 introduces an advanced dashboard builder to Act! Insight, which allows users to quickly create...

Written by Ken Quigley

June 01 2023

If you're in sales, the start of every month is a pain. Not only do you go from hero-to-zero with each monthly reset of your quota, but there is a lot of pipeline management to be done. For instance, you have to decide which quotes should be killed, and which ones pushed, and regardless of what you decide, each and every one of them has to be...