Written by Ken Quigley

May 27 2024

Recent survey results suggest that a majority of Act! users who upgraded to Act! v24 or v25 from a 32-bit version may still be using the soon-to-be-deprecated SQL 2014. If you're not familiar with the risks of using unsupported versions of SQL, please read this blog. To reduce the security risk for this cohort, we encourage them to upgrade to the...

Written by Ken Quigley

May 27 2024

As the warm breeze of late spring envelops us, we find ourselves on the last day of Memorial Day weekend—a time to honor the fallen heroes, embrace the outdoors, and perhaps indulge in a barbecue or two. But within the walls of our multinational company, this holiday takes on a unique twist. Our American colleagues are relishing a well-deserved...

Written by Ken Quigley

May 24 2024

With SQL 2014's pending deprecation in early July, many Act! users are facing a tough choice. As we explain HERE, there are only four responsible paths forward for this cohort, and they all begin with the letter "U"—upgrade, update, unplug, or uninstall. Upgrade your Act! to a 64-bit version that supports SQL 2019 Update your SQL version to...

Written by Ken Quigley

May 23 2024

For users operating a 32-bit version of Act! integrated with SQL 2014 who are not prepared to transition to Act! Premium Cloud by the time Microsoft phases out SQL 2014 on July 9th, there is an alternative solution. The majority of 32-bit Act! editions post version 17, which initially included SQL 2014, are eligible for an update to SQL 2016. This...

Written by Ken Quigley

May 22 2024

In November of 2022, we made updates to a lot of our products to support OAuth changes to both Google & Microsoft mail services. Unfortunately, more updates are required to support Office 365 users, as Microsoft has started phasing out all support for basic SMTP authentication, even those using OAuth. This has forced us to initiate more OAuth...

Written by Ken Quigley

May 15 2024

It's helpful to note that Act! software can detect which version of their program customers are using. With this information, all Act! v24 customers were recently notified via an in-product pop-up about the scheduled retirement of that version on August 31st. This retirement date was initially scheduled for July 31st but was extended a month.

Written by Ken Quigley

May 13 2024

With the pending deprecation of SQL 2014, we thought it timely to review the benefits of upgrading to Act! v25 from earlier unsupported 32-bit versions. We understand many decline to upgrade because "if it ain't broke, don't fix it, but the latest version of Act! offers many features that can enhance your customer relationship management...

Written by Ken Quigley

May 07 2024

In today’s market, what does $37 a month get you? It’s less than a daily cup of coffee or a weekly Happy Meal. Even a monthly gym membership, which might go unused, cost more. For a mere $37 per month, you might not expect much—except perhaps a transformative tool for your business: a Customer Relationship Management (CRM) system. Imagine a...

Written by Ken Quigley

May 02 2024

*** NOW AVAILABLE *** Roughly six years ago, the debut version of Act4outlook was launched as a direct solution to Microsoft’s disruption of the native Outlook integration with Act!. This disruption wasn’t exclusive to Act!; it affected numerous products, causing Act! to malfunction whenever users updated their Office suite. Predictably...

Written by Ken Quigley

May 01 2024

It's the first of the month, and a few Act! Marketing Automation users are likely waking up to their email send quotas being reset. Each tier of AMA has different send limits, and active campaigns that attempt to send further emails will be placed into a hold status. To release from hold, you will need to upgrade your tier, purchase...