Written by Ken Quigley

January 20 2018

The first new version of Act! in a decade gets introduced next month, and Keystroke is helping develop it! As part of their Act! 20.1 Service Pack distribution, Swiftpage will be releasing Act! Premium Plus, the first new Act! Product in over a decade, that will include custom table technology developed by Keystroke. This exciting new tier of...

Written by Ken Quigley

January 17 2018

For the last few years when prospects asked to see a full demo of the Act! product, we had to either showcase it ourselves in a webinar, or send them to the one we had posted online for Act! v16. As you might guess, over the years this video material became increasingly dated, and the need for an updated version became more urgent. We're happy to...

Written by Ken Quigley

January 17 2018

Keystroke is delighted to announce that Don Grubor of Effective Solutions has joined the Keystroke Partner Program. Don has been a leader in the Act! Community with his QSales and S50 Sales products being amongst the most popular accounting integration solutions for Act! anywhere. Keystroke has been a proud reseller of these products for quite...

Written by Ken Quigley

January 16 2018

The Company feature within Act! is a powerful way to update one or more contacts with account level field changes, while significantly enhancing the way businesses manage their CRM data. The trouble with this feature for Act! users, though, is that Act! is a “Contact centric” CRM, meaning Contact records tend to be used more than companies, and...

Written by Ken Quigley

January 16 2018

Keystroke is pleased to announce that DataLogic of Cleveland Ohio, a long time authorized Act! Hosting Provider, has agreed to transfer the balance of their Act! hosting customers over to our management. The transfer date was effective December 18, 2017, with all customers migrated the previous weekend. Needless to say, we’re proud of the trust...

Written by Ken Quigley

January 12 2018

Historically Act! has employed an integrated update feature that would alert users of inline updates that were available for their version of Act!. If they were on Act! v18, for instance, they might be alerted of available updates or service packs to that release by a little toaster pop-up in the bottom right-hand corner. Recently Swiftpage...

Written by Ken Quigley

January 11 2018

Written by Ken Quigley

January 01 2018

A prospect or a potential customer doesn’t ideally make a purchase immediately after approaching your company. Even though our lives would be a lot simpler if that were the case but in practice, the process of converting a prospect into an actual purchasing customer takes a little more time. This process, which starts with the first interaction...

Written by Ken Quigley

December 25 2017

We're often asked why our Handheld Contact customers need a second HHC account to support a second mobile device, and the best way to explain it is to compare the differences between how HHC and Act! syncs, with the differences between POP3 and IMAP email accounts. I know this seems like an odd comparison, but consider this.  Our HHC server is...

Written by Ken Quigley

December 22 2017

'Twas the night before year-end, when all through the office Not a sales rep was stirring, not even their bosses; The opportunities were closed with time to spare, In hopes that new leads soon would be there; Customers were nestled all snug in their beds While visions of dollar signs danced in their heads; And the Act! team in orange stockings...