Written by Ken Quigley

June 04 2018

Keystroke is pleased to announce a major new feature to The Knowtifier that has been requested by customers and Act Consultants worldwide. After several weeks of vigorous beta testing, the Knowtifier now support "field change triggers". What does this mean to you? Previously the Knowtifier would allow you have workflow trigger off most date...

Written by Ken Quigley

June 01 2018

On June 1st, Swiftpage announced a new partnership for the Act! Development Partner Program and the Act! Marketplace.  Keystroke Quality Computing will assume immediate ownership and management of both the ADPP and the Act! Marketplace, effective  today.  Victor Krahn, who brings a wealth of knowledge and experience in the add-on space, will lead...

Written by Fajar Chandra

May 28 2018

Changes in this build: Version 3.1.2.1 * NEW: Added ability to request Send all data from Handheld Contact computer application (requires Handheld Contact Computer app version 4.2.2.0 or higher) * NEW: Handheld Contact is now able to save history from incoming calls * NEW: Added ability to process and sync multi select drop-down lists for...

Written by Ken Quigley

May 23 2018

We have received several reports where Avast anti-virus is quarantining Act!.exe or Act!.Integration.exe. This is following the 'Avast! Virus Definitions Update – May 21, 2018'.   We have escalated this to Avast as a false positive, and are awaiting their feedback. As Act! is not the only legitimate application affected by this, we are hoping...

Written by Ken Quigley

May 23 2018

Keystroke is pleased to announce that with the pending introduction of the GDPR in the European Union, we'll be discontinuing the sale of Act4CASL and moving forward with only the Opt-In Manager. Back in 2014 we introduced Act4CASL as a means to help comply with the Canadian Anti-Spam Legislation (CASL). This tool provided users the ability to...

Written by Ken Quigley

May 16 2018

Keystroke is pleased to announce that we've just added several key new features to the Knowtifier that are now available free of charge to subscribers through the Act4work updater. These new features include the following: Activity Knowtifications: This new feature allows you to configure the Knowtifier to send email alerts to people you have...

Written by Ken Quigley

May 04 2018

Since Keystroke and Stonefield Query partnered to release Reporting4Act!, a number of new features and updates have been released to improve the product and customer experience. Here is a list of those changes from most recent back to mid March 2018. Please note that as of version 7.0, Stonefield Query for Act! is now known as Reporting4Act! -

Written by Ken Quigley

May 04 2018

Keystroke is pleased to announce that effective May 1st we've introduced a new promotion on the most popular Act! Subscription products that should be a customer delighter. All customers subscribing to eligible Act! Premium products receive 10% off the 1st year of their subscription as part of what we call the "Welcome Rate". We understand the...

Written by Ken Quigley

April 29 2018

It finally happened. We've kicked Old Man Winter to the curb and ushered in a brand new spring. But as we shake off the winter months and prepare for warmer days ahead, have you stopped to consider that maybe your business needs a good spring cleaning as well? Here are some small business spring cleaning tips for you. Weed Out Your Customer List

Written by Ken Quigley

April 27 2018

What is the GDPR?The GDPR applies to the use and storage of personal information of European citizens from 25 May 2018. All organisations world-wide need to comply with them if they want to comply with European law. The GDPR has an organisation-wide impact and this document explains how Act! can help an organisation to comply. The General Data...