Written by Ken Quigley

January 18 2017

With the release of Act! v19 last week, many customers are requesting to upgrade their database, and we understand why. The initial technical feedback from the community and our support team has been excellent, with over 200 known issues/bugs closed fixed with this release – including my personal favourite – spillover tables! However...

Written by Ken Quigley

January 16 2017

Handheld Contact is pleased to announce the release of a new console build 4.1.0.0, which is ready for download from our download page at www.handheldcontact.com.  Changes in this build include the following: Faster application loading Syncing performance improved Right-click actions on selected user in main form grid added - Sync data info, User...

Written by Ken Quigley

January 13 2017

Act! v19 was released on Wednesday, January 11th, and with it the first supported integration with 64-bit versions of Office (2010, 2013, and 2016). There are other features available with this release, and we encourage you to learn about them HERE, but for the purposes of this post we’re focusing on the new Act! Companion &ndash...

Written by Ken Quigley

January 12 2017

Today we are pleased to announce the release of Act! v19! Now 64-bit compatible, the newest version of Act! is designed to maximize productivity and subscription value. Modern, new Connections extend the power and reach of Act! Premium, Act! emarketing performance and campaign management improvements help users work more efficiently, and...

Written by Ken Quigley

January 12 2017

As we head into 2017, we've been asked many questions about the implications of the July 1st deadline for the final stage of CASL, as well as our own compliance product, Act4CASL. With fines into the millions of dollars, business owners are concerned. The following are a list of frequently asked questions about CASL and Act4CASL. How is Act4CASL...

Written by Ken Quigley

January 03 2017

For those Handheld Contact customers that need more than 15,000 contacts on their mobile devices, we finally have a solution for you. Over the last two years HHC listened and increased the normal sync limit from 7000 contacts to the 15,000 limit where it is today, and that has proven sufficient for most of our subscribers. However, we know some...

Written by Ken Quigley

January 03 2017

HHC Secure+ Handheld Contact is excited to announce the upcoming release of our newest mobile platform called “HHC Secure+”, which is aimed at delivering the mobile power of Handheld Contact with additional security features for maximum data protection. HHC Secure+ for Complete Data Protection The standard Handheld Contact service focuses on...

Written by Ken Quigley

January 03 2017

As we start the New Year, I wanted to reflect on what has truly been a transformative 2016 for us at Keystroke.ca. These past twelve months have seen our team grow from ten to twenty-seven, and from one office to three. We introduced a number of new products to the market, namely the Knowtifier and our Act4 family of products - including the wildly...

Written by Ken Quigley

January 01 2017

"Failing to plan is planning to fail" is a well know business montra, that has made Project Management such an essential part of any business operations. Sadly, most users can’t afford the time or training to tackle the learning curve involved, and products like MS Project, while great, are often inaccessible to most people based on cost and...

Written by Ken Quigley

December 22 2016

• CASL

Are you ready? CASL offenders risk criminal & civil charges, ... and penalties up to $10 million. In July of 2014, the Canadian government introduced the Canadian Anti-Spam Legislation, commonly known as CASL, which was far and away the most aggressive legislative move to combat spam in the world. CASL shifted the...