Written by Ken Quigley

April 06 2020

When you're in the software business you come to learn the difference between a customer and a client. A customer will purchase products from you as it suits their interests, and there is seldom any "value add" service involved in the transaction. In fact, most vendors are aware that "customers" will shop elsewhere if there is any perceived...

Written by Ken Quigley

April 03 2020

April is AMA month here at Keystroke as we host weekly 1-hour training sessions on the power of Act! Marketing Automation, and how it can help grow your business and fill your sales funnel. Each of these weekly webinars are recorded, and posted HERE for those that can’t make the live sessions. All classes at on Thursdays at 3PM EST, and normally...

Written by Ken Quigley

March 29 2020

On Monday March 30th one of the most proficient AMA support reps in the industry, namely Billy Clark (formerly of Swiftpage) joins our support team, complimenting two professional graphic designers, three web developers, and a sales team that has sold more subscriptions of Act! Marketing Automation than nearly everyone else combined. Needless to...

Written by Ken Quigley

March 24 2020

March 23, 2020 8:00 P.M. Office of the Premier For the purposes of this order, businesses include any-for-profit, non-profit or other entity providing the goods and services described herein. This does not preclude the provision of work and services by entities not on this list either online, by telephone or by mail/delivery. Note that...

Written by Ken Quigley

March 24 2020

For years Billy Clark was the guy all Act! technical issues escalated to. Whether you were an Act! Consultant or an end-user, if your technical issue could not be solved by the support reps in Chennai, or the many Level 2 support agents in Scottstdale or Newcastle, you were escalated to Billy - who managed the Scottsdale Technical Support team and...

Written by Ken Quigley

March 18 2020

In an effort to help our customers adjust to the unique challenges of suddenly working from home, Keystroke is making two of our popular online productivity products available free of charge for 3-months. Effective immediately, we’re extending the trials for Book2act.com and Webplanner.com 14-days to 3-months if you sign-up between now and the end...

Written by Ken Quigley

March 17 2020

Take a proactive stance As the world responds to COVID-19 (coronavirus), the most important role for you as a business owner or manager is to protect yourself, your employees, and your customers. You are in a leadership role to guide, direct, and reassure those who work for you and those who count on you for products or services. A responsible...

Written by Ken Quigley

March 16 2020

As a business owner, I understand that my team is looking for me to be proactive in navigating through these challenging times, and I'm working hard to be worthy of that trust. Internally, our response on Friday was to distribute our COVID-19 policy to all employees, circulate a survey to gather as much input as possible on how to proceed, and...

Written by Ken Quigley

March 10 2020

March is shaping up to be a big month, promotion-wise. SwiftPage has made a number of announcements that make this the month to Act! Here are the two major promotions taking place this month. Save $100 on Act! Pro Effective today the price of Act! Pro was reduced $100 from $349 to $249 for the rest of the month. Act! Pro is the perfect CRM for...

Written by Ken Quigley

March 10 2020

Our mission statement is simple - "to inspire and support our client's ongoing success through quality software solutions". What better way to fulfill that success commitment than to help our clients get more out of the Act! program through consistent, professional classroom training. With this mission in mind, we're pleased to announce Greg...