Written by Ken Quigley

June 25 2019

Microsoft® has announced that after July 9, 2019, they will no longer be offering extended support for Microsoft® SQL Server® 2008 R2. Many unsupported versions of Act! still run on Microsoft SQL Server 2008 R2, which means that after July 9, 2019, they will no longer receive key security updates from Microsoft. Continuing to run Microsoft SQL...

Written by Ken Quigley

June 04 2019

Since Act! Marketing Automation was released in November 2018 with Act! v21, Swiftpage has offered steep discounts to entice people to use this powerful service. Eight months and a major service pack later, this promotional is drawing to a close, and will end on June 28th. For more details, we always encourage people to visit our “Current...

Written by Ken Quigley

May 31 2019

Get more free membership benefits with these new productivity tools from Keystroke On June 3rd, 2019, Keystroke will be introducing a new customer entitlement called "Subscription Plus". Subscription Plus will be offered to all customers that bundle our OrangeCare support plan with their Act! subscription, and will include a free year's...

Written by Ken Quigley

April 01 2019

With the old protexis licensing system officially retired, and large price increases scheduled for May on many Act! products, April is the time for owners of obsolete versions of Act! to upgrade.  Last fall when the news of the imminent demise of protexis (the embedded 3rd party licensing system used by Act! since 2005) was first announced many...

Written by Ken Quigley

March 17 2019

On March 15th, 1994, I quit my full time with the local government, hired James Paulus (still with us today), and started “Keystroke Quality Designs” as a sole proprietorship - “Quality computers, by design” was our motto. In 1998 we incorporated as Keystroke Quality Computing Inc., as an IT company focused on computer sales, service, and...

Written by Ken Quigley

March 14 2019

It happened. The 3rd party embedded licensing service known as "protexis", that had previously supported legacy versions of Act!, officially went offline this morning. What does that mean to you? Users of supported version of Act!, namely v18 or newer, should be fine. If you have not already updated your Act! application to the new licensing...

Written by Ken Quigley

February 23 2019

Keystroke is delighted to announce that Shannon Hawthorne of Essentials Software has joined the Keystroke Partner Program. Shannon has been a member of the Act! consulting community since 1998, and brings with her considerable technical skills and experience. Shannon is married with one daughter, and is based out of Sandy Springs, Georgia. Her...

Written by Ken Quigley

December 28 2018

As you have been made aware in recent communications, we have been informed that an embedded third-party software component of Act! that facilitates licensing services is being discontinued by the manufacturer at the end of 2018. After Monday, December 31, 2018, you are at risk of losing access to your Act! database should certain common...

Written by Ken Quigley

December 23 2018

With support demands increasing during the recent protexis licensing transition, Keystroke has decided to add a familiar face to our support team - namely Mike Lazarus. Mike is known as "the ACT Evangelist" in the Act! Community, and is one of the most famous Act! Consultants in the world - and one of the busiest too, with 14,000 posts on the...

Written by Ken Quigley

December 20 2018

In a move that we've been pushing for since subscription was first introduced in May 2015, Swiftpage has announced a major change to it's subscription policy with reference to perpetual Act! licenses. For context, Act! is one of the last CRM products to offer perpetual licensing sales, and this has traditionally confused customers as to what their...