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Category: Act!
Written by Ken Quigley
September 06 2017
5 Reasons to Upgrade to Act! v19 from Act! v17 SAVE MONEY: Why pay more, don’t miss out on special pricing for the new Act!. Because you’re a loyal customer, save up to 25% when you upgrade to Act! Pro v19 or 12% for Act! Premium Subscription today! And any Act! Pro v19 purchases made between now and October 9th will receive free fulfilment of...
Category: Act!
Written by Ken Quigley
July 03 2017
Most business owners will concede a CRM is only as good as it is deployed and adopted, but there are a number of features unique to Act! that can improve user engagement and help unleash the full potential of your business. Here are a list of our top five:  1.      Customization: Act! is one of the few CRM’s on the market, if not the only one...
Category: Act!
Written by Ken Quigley
June 27 2017
  We are pleased to report that a workaround has been found for the recent integration issues with Outlook 2016. For those unfamiliar with the issues, Microsoft released an update to Outlook 2016 on June 13th (Office v16.0.8201) which impacted the Act! integration in three ways: 1.       Act! would crash when clicking on an email address within...
Category: Act!
Written by Ken Quigley
June 23 2017
There are currently known issues with recent updates to Microsoft Office as is described in the KB (http://kb.act.com/app/answers/detail/a_id/38580). The solution is to revert office to a stable version that allows the Act! integration to work correctly. If the process is successful, you should end up on Office version 16.04229.  We suggest that...
Category: Act!
Written by Ken Quigley
June 16 2017
This article highlights the differences in the Act! Premium v17 and Act! Premium for Web v17 features. With all the improvements made to the Web products capabilities in v16 and v17, many ACT administrators wonder what they’re actually giving up by not having the Windows client installed on their user’s computers. The short answer is less than...
Category: Act!
Written by Ken Quigley
June 12 2017
Act! custom tables unleash the full power of Act! Act! has been the #1 contact manager for 30-years, but in 2008 it slipped in support for a feature that fundamentally changed the product - the ability to support one-to-many relationships through the use of custom tables. Custom tables are not sexy, but if you want to record transactional data in...
Category: Act!
Written by Ken Quigley
June 11 2017
When using Act! Premium Mobile, you will some times encounter an error message like the one below (see the orange box in the illustration under "Step #2), that advises you to "Disable Private Browsing. This often takes place after a major update to your IOS device's operating system, where some of the browser settings get reset. The private...
Category: Act!
Written by Ken Quigley
May 22 2017
Are you looking to take back time to focus on what you love rather than being bogged down by tedious tasks? Did you know that you can now connect Act! with many of the other online business optimization applications you are already using? Zapier makes this all possible. Start connecting your apps, automating tedious tasks, and making the most out...
Category: Act!
Written by Ken Quigley
May 22 2017
The following are proposed improvements planned for Act! v19.2 scheduled for release on Wednesday May 24th, 2017. Customers planning to upgrade should note that this update is available to active subscribers only, and that it is NOT schema breaking - meaning those working in Act! workgroups can continue to sync and access the shared database...
Category: Act!
Written by Ken Quigley
May 07 2017
It's been 5-months since the release of Act! v19 in January, and many users are still taking a wait-and-see approach to the question of whether it's worth the plunge. While I understand the hesitation, a lot has changed this year that should weight into that decision. In February we saw the release of Service Pack #1 (v19.1), In March we saw...

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Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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