Written by Ken Quigley

June 04 2021

Keystroke is pleased to announce the release of Qsales for Act! v12.2, the first major release by Keystroke of this industry leading QuickBooks integration product. Version 12.2 represents an upgrade in features and performance, as well as many bug fixes, and is sure to delight new and current Qsales users. The list of changes with this new...

Written by Ken Quigley

May 18 2021

Over the last few years, very few changes have been made to the MailMerge and MailManager products. Both were subscription products, and both provided effective tools for emarketing within Act!. Late last year, when Microsoft updates broke mail merging through Outlook, we released a third product called MailMerge Lite which was a stripped-down...

Written by Ken Quigley

May 03 2021

Accounting and CRM have always been a natural coupling. CRM products generally manage pipeline data for pre-sales and projected sales, while accounting manages actual sales data, or what can be described as "post sales". It is for this reason that Keystroke is so excited to announce the acquisition of two of the Act! industries leading QuickBooks...

Written by Ken Quigley

May 03 2021

Spring is here, and many are turning their attention to spring cleaning. Why not treat your Act! database to the same? Whether your database is big or small, rich in detail or not, bloat inevitably creeps into a database, and this can affect the overall performance for all users. This is why we recommend a good spring cleaning of your database...

Written by Mike Muhney

May 02 2021

First, some background… ACT! was conceived over a brainstorming breakfast on July 4, 1986. At that breakfast, not yet able, nor necessary, to have a name for it yet it was codenamed YES! – an acronym that stood for Yes Everybody Sells!. Thus, it began as an acronym/name that identified its raison d’être. Its immediate “oomph” was meant to be...

Written by Ken Quigley

April 15 2021

Since we acquired the three Topline add-ons a few weeks back, there have been many concerned calls and emails from past Topline customers looking to get more licensing. As most who have been following these developments are aware, we've recompiled all three add-on products, Designer, Dash, and Alerts, and posted them on our site for sale. And...

Written by Ken Quigley

April 11 2021

As we wrap up the first two weeks after acquiring the Topline add-on products, we wanted to share our vision for Designer, Dash, and Alerts. At this point, all three have been updated and recompiled with our licensing system, along with minor feature improvements in Alerts to support SSL encrypted email sending. It should be noted at the outset...

Written by Ken Quigley

April 05 2021

API is the acronym for Application Programming Interface, which is a software middleware that allows two applications to talk to each other. To put it differently, an API is a set of programming code and standards that enable a seamless transmission of data between different software products. Whether it’s a mobile phone app like Handheld...

Written by Ken Quigley

March 29 2021

Back when Handheld Contact first start developing its mobile software solutions for Act! users, we chose Firebird as a databases structure. Firebird is a fast open-source SQL relational database management system that runs on Linux, Microsoft Windows, macOS, and several Unix platforms, as well. Recently when we were reviewing areas that was could...

Written by Ken Quigley

March 27 2021

We’re changing our support plans to fit everyone’s budget Handheld Contact has always supported our customers through the trial periods for free, as well as offering free digital support in the form of email or knowledge base articles. However, for those requiring ongoing hands-on support that includes remote desktop sharing, we've historically...