Written by Ken Quigley

February 17 2017

Imagine being away from the office and getting an email from a customer requesting more supplies, and you being able to pull out your phone to see if he’s paid his last bill? Now imagine being able to see year-to-date sales, terms, and other critical accounting data in the same glance? Well, it’s possible if you have Handheld Contact on your...

Written by Ken Quigley

January 25 2017

Calculated fields were introduced in Act! with version 16, but they didn't always work as expected with certain databases. The cause for this is based on Act!'s unique database design that employs spillover tables to manage constantly expanding database schemas. Shortly into the release cycle of Act v16 it was discovered that if a database...

Written by Ken Quigley

January 20 2017

ENCORE PRESENTATION! We're hosting another free Act! v19 Virtual Roadshow, demonstrating the newly released Act! v19. We'll also be demonstrating Act4outlook, Act4CASL, and the Knowtifier, as well as an exciting new product and feature offering from Handheld Contact. Please join us for a fun and informative introduction to the latest...

Written by Ken Quigley

January 20 2017

Sync up to 45 000 contacts from your Act! database to Handheld Contact on your mobile device! For those Handheld Contact customers that need more than 15,000 contacts on their mobile devices, we finally have a solution for you. Over the last two years HHC listened and increased the normal sync limit from 7000 contacts to the 15,000 limit where it...

Written by Ken Quigley

January 20 2017

For 30-years Act! has been the #1 Contact and Customer Manager in the world, with over 3-million dedicated users worldwide. As a CRM application, Act! is supported by Swiftpage and a global network of certified consultants that provide technical services to improve customers setup and ongoing user experience. As the Canadian Master Distributor for...

Written by Ken Quigley

January 18 2017

With the release of Act! v19 last week, many customers are requesting to upgrade their database, and we understand why. The initial technical feedback from the community and our support team has been excellent, with over 200 known issues/bugs closed fixed with this release – including my personal favourite – spillover tables! However...

Written by Ken Quigley

January 16 2017

Handheld Contact is pleased to announce the release of a new console build 4.1.0.0, which is ready for download from our download page at www.handheldcontact.com.  Changes in this build include the following: Faster application loading Syncing performance improved Right-click actions on selected user in main form grid added - Sync data info, User...

Written by Ken Quigley

January 13 2017

Act! v19 was released on Wednesday, January 11th, and with it the first supported integration with 64-bit versions of Office (2010, 2013, and 2016). There are other features available with this release, and we encourage you to learn about them HERE, but for the purposes of this post we’re focusing on the new Act! Companion &ndash...

Written by Ken Quigley

January 12 2017

Today we are pleased to announce the release of Act! v19! Now 64-bit compatible, the newest version of Act! is designed to maximize productivity and subscription value. Modern, new Connections extend the power and reach of Act! Premium, Act! emarketing performance and campaign management improvements help users work more efficiently, and...

Written by Ken Quigley

January 12 2017

As we head into 2017, we've been asked many questions about the implications of the July 1st deadline for the final stage of CASL, as well as our own compliance product, Act4CASL. With fines into the millions of dollars, business owners are concerned. The following are a list of frequently asked questions about CASL and Act4CASL. How is Act4CASL...