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Category: Act!
Written by Ken Quigley
May 06 2019
At a recent internal sales meeting, I was asked to explain the details of selling Growth Suite to existing subscribers vs new ones, so I thought I would share that explanation in a blog so customers can understand it better from the buyer's perspective.   These are the scenarios to consider: PRORATED VS FULL TERM GROWTH SUITE CONTRACT First...
Category: Handheld Contact
Written by Ken Quigley
May 05 2019
New quoting features, proximity search, calendar importing, and HHC Restore are coming to a mobile device near you! Some exciting changes are being introduced with Handheld Contact this week, making the #1 Act! mobile experience more complete than ever before. Quoting/Invoicing: Ever finish a meeting with a prospect that ends with you saying...
Category: Act!
Written by Ken Quigley
April 19 2019
We knew it was coming, but we didn't expect the changes to be this big or the combined savings to be this good. Starting today (May 1st), Swiftpage will announce the launch of Act! Growth Suite 2.0 as part of the Spring release of Act! 21.1, and usher in a new era for the Act! product line. Act! 21.1 is the latest major patch to Act! and includes...
Category: Act! Tips
Written by Ken Quigley
April 05 2019
Since Act! Marketing Automation was released last November, there has been a lot of discussion about the comparative benefits of the different tiers of AMA. So much so, that many prospective subscribers had trouble understanding where the benefits of one tier ended and the next began.   While Keystroke has put together a fairly exhaustive...
Category: News
Written by Ken Quigley
April 01 2019
With the old protexis licensing system officially retired, and large price increases scheduled for May on many Act! products, April is the time for owners of obsolete versions of Act! to upgrade.  Last fall when the news of the imminent demise of protexis (the embedded 3rd party licensing system used by Act! since 2005) was first announced many...
Category: Act!
Written by Ken Quigley
April 01 2019
If you haven’t already heard, we launched Act! v21 last fall, and it has reminded our loyal customers of the benefits of Act! subscription. After all, what do you get when you combine proven CRM with powerful marketing automation? The next generation of Act!. We are so excited about this release – there has never been a better time to join the...
Category: Act! Tips
Written by Ken Quigley
March 31 2019
If you are planning on upgrading to Act! v21, we suggest that you read the following list of tips to ensure a pain-free conversion. Do you have your v21 licence? Ensure that you have your v21 license key before you upgrade. If you are a current Act! Subscriber, or purchased Act! Pro v21 after 1st November, you may have already received your...
Category: News
Written by Ken Quigley
March 17 2019
On March 15th, 1994, I quit my full time with the local government, hired James Paulus (still with us today), and started “Keystroke Quality Designs” as a sole proprietorship - “Quality computers, by design” was our motto. In 1998 we incorporated as Keystroke Quality Computing Inc., as an IT company focused on computer sales, service, and...
Category: News
Written by Ken Quigley
March 14 2019
It happened. The 3rd party embedded licensing service known as "protexis", that had previously supported legacy versions of Act!, officially went offline this morning. What does that mean to you? Users of supported version of Act!, namely v18 or newer, should be fine. If you have not already updated your Act! application to the new licensing...
Category: Handheld Contact
Written by Ken Quigley
March 04 2019
Handheld Contact released two major device updates today, with Android v3.1.7.0 now live at Google Play store, and version 8.3.3 for IOS expected out in the next few days. Changes in the Android release: NEW: Removed "READ_CALL_LOG" and "WRITE_CALL_LOG" permission as per new Google's policy.  As a result of this, the following Handheld Contact...

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Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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