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Category: News
Written by Ken Quigley
October 01 2019

Important Subscription Notice from Swiftpage

For Loyalty & Early Adopter Customers with Support ($paying less than $25/user/month)

Effective January 1st, 2020, Swiftpage will be phasing out all grandfathered “Loyalty” and “Early Adopter” subscription plans dating back to May 2015. If you’re reading this notice, your 2020 renewal will be affected by this policy change

Why are they doing this?

The simple answer is that Swiftpage intends to move forward with one Act! subscription offering, namely Act! Growth Suite, which is a combination of Act! CRM, Marketing Automation, Hosting, and Technical Support. Starting the fall launch, Act! Premium will no longer be sold as a standalone CRM product.

What does this mean to you?

This unified CRM & marketing platform offers many exciting opportunities for subscribers, but it also impacts some Act! Premium subscription accounts differently, and we wanted to explain today how your account will be affected.

Loyalty Subscribers with support (paying less than $25/user/month)
If your account is categorized as “Loyalty with support”, with a monthly user cost ranging between $20-24 per seat, your plan is scheduled to go up next year at your normal renewal to $30 per seat under the normal renewal process.

However, between now and the end of this year, Swiftpage is offering accounts such as yours the opportunity to migrate early for a significant discount, and lock in those savings for the future.

Here are the details.

Despite enjoying years of below-market rates for Act!, you can now upgrade to Act! Growth Suite for only $25 per user, per month. That’s right, you can step into the Professional tier of Marketing Automation, which previously had an account cost of $948 per year, for as little as $1-5 more per user, per month (billed annually).

That’s right, for a nominal extra cost you’ll get the following Act! Marketing Automation tools:

  • 10,000 sends per month
  • An interactive drag and drop template editor with mobile & desktop preview
  • Social sharing, landing pages, and lead capture tools
  • A visual workflow designer, drip marketing, and surveys
  • And Marketing calendar, real-time campaign metrics, and deliverability & compliance tools

The actual cost adjustment to your account would be prorated, of course, so the maximum amount due on even a 5-seat account currently paying $20/user/month, would be less than $300 per annum. Accounts paying closer to $24/user/month would obviously expect to pay much less of a difference.

For context, this $300 is less than one-third of what the Professional tier has cost since it was first released late last year.

Keystroke mitigates the first year cost
As good a value as this is, we’re also aware unexpected costs are seldom welcomes, so we want to help mitigate this transition with the following offer. If you upgrade your account to Act! Growth Suite between now and the end of the year, we’ll not only lock you into this preferred rate moving forward, but Keystroke will also discount your first year by an additional 5% - translating to $1.25 savings per user/per month. We’re so convinced that once you try Act! Marketing Automation, and see the impact it has on your business growth, you’ll better appreciate the value with your next renewal.

So to recap, if you migrate your account to Growth Suite through us before the end of the year, and pay only $23.75/user/month the first year, your subsequent renewals will be locked in at the $25/user/month tier.

We know this is a lot of change, and we want to earn your well-informed business. If you have any questions, please dial 1-833-ACT-BOLD and ask for James (ext. 703) Suzanne (ext. 325), or myself (ext. 301), and we’d be happy to help explain this transition, as well as provide a precise quotation on the cost adjustment.

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Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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