Written by Ken Quigley

May 01 2024

It's the first of the month, and a few Act! Marketing Automation users are likely waking up to their email send quotas being reset. Each tier of AMA has different send limits, and active campaigns that attempt to send further emails will be placed into a hold status. To release from hold, you will need to upgrade your tier, purchase...

Written by Ken Quigley

April 30 2024

Using Microsoft Word or Excel for sales quotes is a common practice, but there are compelling reasons to consider employing a dedicated quoting software. Let’s explore the benefits of adopting such a solution: Efficiency:  Quoting software streamlines the quote-to-cash process, allowing sales reps...

Written by Ken Quigley

April 29 2024

With the countdown to the July 9th end-of-life of SQL 2014 well underway, it is useful to review the risks of continuing to use unsupported versions of SQL. Here are some reasons why it’s crucial to avoid using them: Security Vulnerabilities: Unsupported versions do not receive security updates or patches, leaving your system exposed to new...

Written by Ken Quigley

April 19 2024

On July 9th, Microsoft will officially retire SQL 2014, ceasing all support for the software. Users of this SQL version will face increased security risks due to the absence of future patches and updates. We’ve previously communicated this, but it’s crucial to understand the consequences to our Act! customers, especially those utilizing...

Written by Ken Quigley

April 07 2024

In the digital age, password security has become an essential consideration in both our personal and business life. Password security helps protect our personal infomration, secures devices, reduces identity theft, and prevents unauthorized access. Globally, the majority of individuals find password management challenging. A recent study by...

Written by Ken Quigley

April 07 2024

If you’re utilizing an older version of Act! that was acquired several years ago, it’s likely that your version is no longer supported. This means you’re missing out on essential updates that keep your Act! database secure and functional. With the recent enhancements to Act! Premium Cloud, it’s an ideal opportunity to switch to an APC...

Written by Ken Quigley

January 08 2024

A CRM (customer relationship management) system, like Act!, is a software application that helps businesses manage their relationships with current and potential customers. A CRM can help you boost your sales, marketing, and customer service performance, but you need to use it effectively. Here are some tips on how to make using a CRM...

Written by Ken Quigley

November 22 2023

Yes, this is certainly the time of year for spreading good cheer, but before you email out holiday greetings to all your customers, have you asked yourself if your email list is up to the task? Good tidings do not necessarily yield good results, especially when using an old, unengaged email list. In fact, according to Act!, the average...

Written by Ken Quigley

November 11 2023

Implementing a CRM system into a business can be a challenging but rewarding process. A CRM system can help you manage your customer relationships, improve your sales and marketing performance, and increase your customer satisfaction and loyalty. However, to get the most out of your CRM investment, you need to follow some best practices that...

Written by Ken Quigley

November 08 2023

One of the lesser-known features of Link2forms is the ability to create online waiver forms that can be filled out and digitally signed by third parties. Link2forms allows you to create a normal waiver form that includes all the normal terms and conditions, and post it on your website where people can open and complete it online. Forms of this...