We’re excited to announce that the new Act! Premium Cloud mail merge feature will be officially released in January 2026. This powerful update is designed to leverage the latest email security standards, modernize template management, and improve the way you communicate with your customers.
While the full release is just around the corner, we have two important updates to share in the meantime:
1. Early Adopter Access
Starting today, customers can join our early adopter list and gain access to the new mail merge technology ahead of the official launch. Signing up is simple: just submit your account number and email through our digital form, and we’ll provision your account with the new feature.
Those interested in enrolling should consider the following:
- When someone opts in, they forfeit their use of MS Word for regular mail merging - even if to a file or printer. To b clear, this feature cannot be reversed. Once you are on the Beta, you cannot change your mind and switch back.
- if APC customers make the switch, the desktop users will have to upgrade to v27 to use the same templates
- Currently merging to email and including file attachments is not supported. I think that is about it
- The feature is still in BETA and as such, the User Interface is not completed. Some of the screens do not represent their final appearance
- Our frontline technical support team may not be able to assist with any issues you come across. For this feature, please use the
This email address is being protected from spambots. You need JavaScript enabled to view it." data-sk="tooltip_parent" aria-haspopup="menu"> This email address is being protected from spambots. You need JavaScript enabled to view it. mailbox and add the line “Mail Merge BETA” to the start of your subject line. One of our Tier2 agents who have been assigned to deal with this feature will respond accordingly
You can become an early adopter of the online mail merge technology by clicking [HERE]. YoYou will need your Act! account number in order to register.
2. Exclusive Walkthrough Webinar
We’re also hosting an exclusive walkthrough session to showcase the new mail merge capabilities in Act! Premium Cloud. During this event, we’ll:
- Highlight the latest features in detail
- Demonstrate how to convert old templates into the new format
- Share best practices for using the updated mail merge tools effectively
As a bonus, we’ll also cover how to remove bounces from your email campaigns, helping you maintain cleaner lists and improve deliverability.
Looking Ahead
The upcoming release of Act! Premium Cloud mail merge represents a major step forward in simplifying and enhancing your communication workflows. Whether you join the early adopter program or attend our walkthrough webinar, you’ll be well-prepared to take full advantage of these new capabilities when they officially launch in January 2026.
Stay tuned for more updates, and thank you for continuing to grow with Act! Premium Cloud.
