The cart is empty
Category: News
Written by Ken Quigley
November 08 2024

Please note, Act! will be upgrading the Act! Premium Cloud servers to SQL Server 2019 on Thursday, November 14th at 11:00pm ET. The estimated downtime is approximately three hours.

Act! Premium Cloud subscribers: 

  • For customers with the ability to sync, and are using SQL Server 2017 or earlier locally: Act! Premium Cloud subscribers that utilize desktop synchronization should take note. We strongly recommend ensuring all of your current desktop instances are using SQL Server 2019 in response to Microsoft’s deprecation of security support for Microsoft SQL Server 2014.
    Any NEW Act! remote databases that are created following our scheduled server upgrade MUST be using SQL Server 2019, or they will not be able to sync to Act! Premium Cloud. To find out which version of SQL Server you are using, and for instructions to upgrade, click here.
    Please note, Act! v26 will automatically upgrade your desktop SQL Server instance to SQL Server 2019. If you have already upgraded to Act! v26, no additional action is required.
  • For customers with the ability to sync, and are using SQL Server 2019 or later: No action is required. Present and future sync databases will continue to support SQL 2019
  • For customers with no sync:  No action is required, aside from a service disruption on November 14th between 11PM - 2AM ET.

If you have any questions, please email This email address is being protected from spambots. You need JavaScript enabled to view it., and we will respond within one business day.

Share with a friend

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Check testimonials HERE

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408

 
paybillicon56x58px  

Pay your bill online

 

Monday to Friday: 9AM to 6PM EST
Saturday & Sunday: Closed

Your Cart

×
Customers that ordered this item frequently bundle it with the following products or services for the best user experience
Save 10% on eligible items when bundled with this product
The cart is empty
Continue shopping