In May of this year Act! launched the new Canadian servers for Act! Premium Cloud. This was a huge development for Canadian Act! users that are in industries that require their data to be hosted domestically. For this reason, Keystroke has offered database hosting here in Canada for years, but the emergence of Act! Premium Cloud services in this country has made us question the need for this hosting in the future.
Consider these facts & numbers:
To make matters worse, we're facing increasing data centre costs going into 2024 that will require us to raise our hosting rates to $130 PUPY starting in January, making this offering even less competitive. It is for these reasons that we've decided to renew our Canadian data centre lease for only one more year, and advise customers with hosting renewals starting next month that they'll have three choices:
The first and second options represent a minimal inconvenience for the customers, as we'll facilitate whatever migration choice they make. Databases can be moved without breaking the syncs, and depending on the size of their database, the process can often be primarily completed in one business day. For those switching to self-hosting, that is more difficult to predict since it'll vary based on each customer's technical & network capacities.
We've taken a lot of pride in our hosting services over the years, and it won't be easy to walk away from the Canadian infrastructure we built, but the final bit of news that pushed us in this direction was hearing Act! is planning to stand up new servers to support French Canadian versions of Act! Premium Cloud in Q4. This news removes the final justification for sustaining our hosting service in Canada, and finally allows us to offer the best Act! Cloud services to everyone in this great country.