Susan Clark of Cornerstone Solutions has distinguished herself as an author, ACT Certified Consultant, trainer, and public speaker over the last three decades, as well as being the #1 ACT reseller in Texas for quite some time.
Over the last couple of years, though, Susan started to focus her business elsewhere, and she came to the smart conclusion that success requires commitment, and she could not excel with one product focus, while continuing to hold onto others. As a result, Susan decided to stop selling & supporting ACT!, and has asked us to take over these responsibilities with her customers.
This trust was moving, to say the least, but the responsibility also humbling. As many of our loyal customers will recall, we've completed many such acquisitions over the years, and each have contributed to us becoming the #1 ACT Reseller in the world.
We are well aware that Susan’s well honed database contains thousands of contacts & customers have high expectations of service, and we certainly hope to live up to the standard she has set over the years.
There’s plenty of time to get into those details later, though. For now I’d like Susan to complete this good news announcement below, in a letter she wrote to her customers today:
I'm excited to share an announcement that Cornerstone Solutions, Inc. has formalized an agreement with Keystroke Quality Computing Inc (Keystroke) to take over supporting all of our ACT! clients moving forward.
You may remember, we started representing a web-based suite of products called Zoho several years ago. In addition to CRM, they have close to 30 other products that integrate with their core product. As a result of our heavy investment in Zoho, we've decided to focus exclusively on the Zoho platform.
And because we love our ACT! customers, we searched for and selected the best partner to assist you in buying product upgrades, obtaining technical support, or scheduling training.
Keystroke has been in business for over 20 years. They have sixteen ACT! Certified Consultants on staff and additional 6 support team members for providing technical support to their customers. They are currently the largest reseller of ACT! in North America and have won several ACT! awards over the past few years for their excellent work with the product. I'm confident that they will be able to handle all of your ACT! needs.
As a valued adviser to you over the years, I've focused on helping you to not only better use ACT, but to also to better market and manage your business. I've developed many friends in the ACT! world, so this was not a decision that I made lightly. Cornerstone would like to thank you for your business and friendship over the past years and we wish you great success as you move forward in partnership with Keystroke.
If you'd like to discuss this announcement with me personally, give me a shout.