The cart is empty
Log in

Login to your account

Username *
Password *
Remember Me

Filters

Search

Campaign Revision for Growth Suite

Category: Act!
11 October 2019
Since Swiftpage first took over Act! in 2013,  many tiers of subscription customers have evolved – first under Business Care and then later under Act! Premium Subscription. The numerous iterations of these subscription customers included Business Care migrators, Loyalty, Early Adopters, as well as full-rate on-premise and cloud customers, with several of these plans being grandfathered along the way.

Last week Swiftpage launched their fall campaigns and announced their intention to migrate all these subscription accounts over to Growth Suite by the end of next year. There were four campaigns in all, and each had different migration paths for the different subscription tiers. Initially, Swiftpage signaled an intention to allow Standard users to receive free Growth Suite fulfillment with their 2020 renewal, and therefore excluded them from all campaigns.
 
Shortly after the launch, Swiftpage received a lot of feedback that some of these subscription segments were receiving fewer benefits than these Standard users, so Swiftpage made the decision to treat standard rate cloud and on-premise subscribers in a similar fashion.
The net effect of this change is Act! Premium Cloud and on-premise Act! Subscribers currently paying $420 & $300 respectively will be allowed to renew their accounts renew normally in 2020 without disruption or changes to their plans. Growth Suite Professional will still be available to both of them for a nominal upgrade fee, but these options would be at the customers discretion.

All other fall campaigns will continue unchanged for the balance of this calendar year.
 
We apologize for the quick course correction after the campaign launches, but we value our community’s feedback, and we’re committed to responding when unintended consequences arise from changes in policy.
Share with a friend

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408

Montreal   2030 Pie-IX, Local 202  Montréal, QC, H1V 2C8
Toll Free : 888.880.0449
Office : 514.666.7587
Fax : 514.666.9851

Monday to Friday: 9AM to 8PM EST
Saturday & Sunday: Closed