In years gone by when we were asked whether Act! was suitable for managing memberships or client subscriptions & contracts online, the answer was typically “not yet”. However, with advances in the Act! Web API and some of the recent innovations we’ve implemented internally to serve our clients better, the answer is now a resounding “YES, Act! can do that!”.
The challenges in the past have typically been threefold:
We’re happy to report that the recent launch of our Keystroke Client Portal has answered all three questions, and now our clients can login into the portal, see all their software details, Act! subscription account, and even support contracts (with ticket history), and process renewals on all three where applicable.
Yes, our customers can now login to vip.keystroke.ca, and pay for the renewal of their Act! subscription or OrangeCare support contract, and the portal will process their payment and automatically update our database.
Let’s consider the use cases:
Now imagine being able to do all that in the program trusted by millions for over thirty years?
Yes, Act! can do that.