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Act! Products & Pricing

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Act! Products & Pricing

With unrivalled deployment options, choose the right Act! for your business
Act! is the #1 best-selling  contact  manager for over 30 years. Designed to take the guesswork and complexity out of managing  customer relationships, Act! gives users a 360-degree view of their contacts and interaction  history, tightly coupled with simple yet powerful scheduling and emarketing tools. Act! enables users to determine the best next move more easily, then take action faster, so they focus more of their time on doing what matters most: attracting new customers  and growing their businesses.
SwiftPage offers four main subscriptions, and selecting the right one depends on your chosen deployment strategy, data complexity, and security needs. The following is a breakdown of those options:

Act! Pro

$299.95per user (one-time)
Act! Pro is a customer relationship management desktop program used to keep track of client and prospect details in a single database that can be shared by up to ten users. Includes all the basic Act! features users have trusted for over 30-years.

Act! Pro

Features Include: 
  • Rich Contact Management
  • Calendar & Task List
  • Sales Pipeline Management
  • Groups & Companies
  • Notes & Histories
  • Reports
  • Office Integration
  • Document management
  • Advanced Searches
  • Unlimited customization
  • Field & contact level security
  • Supports up to 10 users
  • Compatible with Handheld Contact for mobile use
  • Support for custom tables (separate subscription required)
  • Act! Emarketing (separate subscription required)
  • Import, backup, and recovery features
MOST POPULAR

Act! Premium Cloud

$35.00per month/per user
Desktop & Web enabled CRM on subscription is suitable for teams of any size, that includes all the Act! features you've come to trust and rely on, plus new Web API features too. Get technical support, as well as compatibility & feature updates.
MOST POPULAR

Act! Premium Cloud

Features Include: 

Same features as Pro, plus...
  • supports 10+ users
  • hosted or self-hosted deployment options (hosting service is included)
  • higher security features
  • Compatible with Act! Marketing Automation (separate subscription required)
  • Web API features like Insights Reporting, Dynamic Pipeline, Act! Connect Link, Act! Companion, and Zapier integration
  • Act! Connect
  • Ask Act! with Amazon Alexa
  • Swiftpage Technical support

Act! Premium Cloud+

$45.00per month/per user
Desktop & Web enabled CRM on subscription is suitable for teams of any size, that includes all Premium features, along with custom tables that support multiple databases.

Act! Premium Cloud+

Features Include: 

Same features as Act! Premium Cloud, plus...
  • support for complex data sets with custom table manager
  • importable industry themes
  • Advanced editor

Special Bonus 
  • A Keystroke exclusive benefit is Premium Plus subscribers get a free subscription to the Knowtifier - a powerful workflow automation tool
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Which Act! Product or subscription is right for you?

With Act! Pro, Premium, Premium Plus, and Premium Cloud, how do you decide?
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While SwiftPage offers four subscription options, they also have a product for small teams called Act! Pro that's available for purchase. Act! Pro is unique lighter product without Web API integration, and is made for teams of ten or less that have lower security needs and do not require browser based access to their data.
To better udnerstand which product or subscription is right for you, we've provided a breakdown below of the five available Act! options. Please note only Act! Subscription includes technical support from Swiftpage, as well as ongoing updates & new features.
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The perfect fit for individuals and small businesses that seek robust contact management functionality for a low upfront price.

Best for: Individuals and cost-conscious small businesses with ten or less users.

Features include:

  • Contacts, groups, and companies
  • Activity management
  • Seamless interaction with desktop and web-based productivity tools, and social media, like Microsoft® Outlook,® Gmail,™ LinkedIn, and more
  • Opportunity management
  • Dashboards and reports
  • Standard security settings, including user permissions and access
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Collaborate with your team to stay up-to-date on the latest contact and activity details, automate best practice sales processes, and send targeted email marketing campaigns – from in the office or on the road. * Subscription only.

Best for: Mature Businesses and Sales Teams that need more deployment flexibility, security, and features.

In addition to the Act! Pro list above,

Features include:

  • Instant online access, plus Mobile and Windows® offline clients (Web)
  • Secure cloud hosting service (Web)
  • Automatic upgrades, features & compatibility updates (Web)
  • Group scheduling (Web & Windows)
  • Dashboards and reports with team views (Web & Windows)
  • Additional security settings including field-level security, and the ability to restrict a user from exporting or deleting data (Web & Windows)
  • Advanced administration and deployment (Windows)
  • Options for customers with a large number of users or large databases*  (Windows)
  • Email marketing (200 contacts)
  • Expert technical support
  • Video training
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All the power and flexibility of Act! Premium, with the power and extended capabilities of custom table management.

Custom Tables Manager provides maximum adaptability so you can bring complex data sets, unique businesses processes, and specialized industry practices together in Act! to manage your business. But unlike spreadsheets, you can associate individual table entries to Act! contacts, companies, groups, and opportunities for easy reference. Custom Tables Manager is available to active Act! Premium Plus subscribers! * Subscription only.

In addition to the Act! Premium listed above,

Features include:

  • Custom Tables Manager (Web & Windows)
  • Built-in database themes and features (Web & Windows)
  • and much more...
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Collaborate with your team quicky, without the need for IT etup. Stay up-to-date on the latest contact and activity details, automate best practice sales processes, and send targeted email marketing campaigns – from in the office or on the road through a browser. * Subscription only.

Best for: Mature Businesses and Sales Teams that need more deployment flexibility, security, and features.

In addition to the Act! Pro list above,

Features include:

  • Instant online access, plus Mobile and Windows® offline clients (Web)
  • Secure cloud hosting service (Web)
  • Automatic upgrades, features & compatibility updates (Web)
  • Group scheduling (Web & Windows)
  • Dashboards and reports with team views (Web & Windows)
  • Additional security settings including field-level security, and the ability to restrict a user from exporting or deleting data (Web & Windows)
  • Advanced administration and deployment (Windows)
  • Options for customers with a large number of users or large databases*  (Windows)
  • Email marketing (200 contacts)
  • Expert technical support
  • Video training
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All the power and flexibility of Act! Premium Plus with custom table management, plus in a hosted environment

Custom Tables Manager provides maximum adaptability so you can bring complex data sets, unique businesses processes, and specialized industry practices together in Act! to manage your business. But unlike spreadsheets, you can associate individual table entries to Act! contacts, companies, groups, and opportunities for easy reference. Custom Tables Manager is available to active Act! Premium Plus subscribers! * Subscription only.

In addition to the Act! Premium Plus listed above,

Features include:

  • Instant online access, plus Mobile and Windows® offline clients (Web)
  • Secure cloud hosting service (Web)
  • Automatic upgrades, features & compatibility updates (Web)
  • and much more...
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Understanding Act! Subscription

More than just software, subscription includes updates, support, Web API, exclusive features, and online training
From entry-level to full-featured CRM, Act! has a solution that's right for your business. Choose Act! Premium or Act! Premium Plus solutions for an on-premise deployment, or in the Cloud for instant online access to Act! in a modern, secure Cloud environment—no IT needed, no hardware required, just an affordable subscription. With Act! Subscription, the choice is yours.

Act! Subscription details

A few important factors to consider with Act! subscription
  • Act! subscription totals (number of licenses) can be increased mid-term, and you will only be billed the prorated amount due until your next renewal date, at which time you will be billed the annual amount for your new subsctipion total
  • subscription totals can only be decreased at time of renewal
  • perpetual licensing is only available for purchase at time of renewal and the price is calculated as 2.5x the cost of an annual subscription. In other words, if you elected NOT to renew a $300 Act! Premium subscription, and purchase perpetual licensing for same, you would be required to pay $750 for the perputal fee, and be given a perpetual license key of the latest Act! version available. It is important to understand that while the core functions of the software would continue to work with the perpetual license, the following services would cease to be available once the subscription lapsed:
    • any WebAPI service including Insights, Outlook Connect, Dynamic Pipelines, and Zapier integration
    • Act! Marketing Automation
    • additional service pack updates
    • new product features and updates
    • technical support options with Swiftpage
    • any loyalty or quantity discounts would be forfeit, and be unavailable if you came back later to resubscribe
  • Act! Premium Cloud does not offer perpetual plans due to the ongoing hosting commitment
  • As of April 1st, 2019, Swiftpage discontinued the practice of offering quantity discounts on sales of 5+ seats. Legacy customers will continue to be grandfathered with their quantity discounts, but additional seat purchases would be purchased at their existing subscription rate, and additional purchases could not entitle them to further quantity discounts if they moved into a new pricing tier under the old quantity discount system.

 

No matter how you slice it, Act! Subscription squeezes more value out of your CRM dollar

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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