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Handheld Contact


Have questions about HHC?

Did you know you could SMS from Handheld Contact, and convert talk to text?

Handheld Contact - the #1 Mobile Solution for Act!

Keep all your Act! data at your fingertips

Two way wireless syncing between your Mobile Device and Act!

Handheld Contact is simply the best service enabling two-way, wireless synchronization between your mobile device and your Act! Contact and Customer Management software. Track and manage your Contacts, Calendar, Opportunities, Mobile Mapping, and more. Handheld Contact literally puts Act! on your phone.
Whether you use an iPhone, Android, Blackberry mobile device, or even an iPad or Android Tablet, Handheld Contact puts all your vital contact, calendar, opportunity, notes and history at your finger tips — it’s like taking your office with you. HHC also features the power of Mobile Mapping and route guidance to save you even more time.

To download our PDF brochure, please click HERE.


Handheld Contact Subscription Options

Handheld Contact basic subscription package for one user, one device, and one year.
  • Can manage ACT! data from Handheld Contact on mobile device without WiFi or network internet access
  • Sync up to 15,000 Act! Contacts, as well as Activities, Notes, and Histories
  • Syncs securely using 128 bit encryption
  • Sync up to 50 custom fields
  • Use our feature-rich app for the ultimate mobile Act! experience
  • Unlimited Wireless syncing
  • E-mail support and self-service knowledge base included

PRICE: $79.95 (per year/user/device)

HHC Secure+ utilizes HIPAA-compliant security features to protect your organization’s Act! data falling into the wrong hands. Available with new subscriptions or as an upgrade for your existing subscription:

  • Adds another layer of security to help protect your Act! data from unauthorized mobile access.
  • Available now for Android users and coming soon for iOS users.
  • With Secure+ enabled, the Handheld Contact admin can control when an in-app lock screen locks the app, how many password attempts are allowed, and whether or not to wipe all local data on the device.
  • Local Handheld Contact data on the device is encrypted.
  • Handheld Contact admins enjoy better control over Secure+ users and improved notifications.

PRICE: $129.95 (per year/user/device
Available as an upgrade to HHC or Secure+

Handheld Contact's standard contact sync limit is 15,000. For most of our customers this is more than enough, but if you're an Act! power user, we know you'll need more.

HHC+ gives you two options to increase your contact sync limit:

  • HHC+15: 30,000 Contacts
  • HHC+30: 45,000 Contacts


Act! v15 or higher is required to use HHC+.

Older mobile devices or entry-level mobile devices may experience performance problems when increasing from 15,000 to as high as 45,000 contacts. All mobile devices have performance limits and configurations that are out of our control making it impossible for us to determine if HHC+ will work for you. Newer mobile devices that we've tested have not demonstrated any degradation in performance.

HHC+15: add $20 (per year/user/device)
HHC+30: add $35 (per year/user/device)
* must be added to either HHC or HHC Secure+

Click here to BUY NOW by logging to your account

Choose "Subscription upgrade" on the left side

Purchase an Orange support plan specifically developed for Handheld Contact.

Orange Care support plan details:

  • Price:
    • Orange Care is associated with one individual who can call in for others from the same company.
    • $10USD per month for each Orange Care plan holder (billed annually)
  • 12 months of phone and email support (up to one 30 minute call per day). Support is defined as help with troubleshooting error messages occurring with installation, upgrades, basic usability and basic functionality.
  • Service beyond 30 minutes per day will be billed at $145/Hour.
  • Orange Care includes Level 1 & 2 Technical Support
  • Support does NOT cover application training or development

PRICE: $120 (per year/user)


Handheld Contact Overview (IOS 8.3)

"Mobile access to customer and prospect information is essential for today's business professionals, sales teams and larger workgroups"

Joe Bergera, Senior Vice President & GM for ACT!
"Accuracy of information was the biggest gain in adopting Handheld Contact. The challenge before was that information wasn’t getting updated into the database in a timely manner and sometimes it was being forgotten completely."

Larry Heimpel, CompX, Waterloo, ON
"If I’m not in the office, it saves me hours. It saves me a minimum of an hour a day - that’s a conservative estimate."

Bill Holsman, CEO, Sign-Lite, Cleveland, OH

How does Handheld Contact syncing work?

The magic behind the Handheld Contact syncing is that all communication between your computer and your devices flows through our secure server (mware) which ensures the highest level of accuracy, reliability, and security. Both sides communicate with the same server, and the changes are always reconciled properly to update your CRM data in the appropriate direction. With each update, that information is then removed from our server until the next sync.
This method ensures that none of your sensitive information is left on our servers for longer than it takes it takes to update your computer or device, and all data resides where you need it - either in Act! or your mobile device (see illustration below).


Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090
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