$37.50
per month/per user
(billed annually)
Have questions about Act! subscription?
Act! CRM
Prices & Packages
no matter where you are on your journey
Act! Premium Desktop & Cloud Plans
Act! offers the following subscription plans, and selecting the right one depends on your chosen deployment strategy, data complexity, marketing and security requirements. Returning Act! customers may be eligible for special discounts, so please contact our sales team at 1-833-ACT-BOLD for more details. The following is a breakdown of those options.
Act! Premium

(billed annually)
Act! is the #1 best-selling contact manager for over 30 years. Act! Premium is a Desktop & Web-enabled CRM suitable for teams of any size.
Upgrade plans include Premium Plus, Premium Cloud, and Premium Cloud Plus.
Act! Premium
Features Include:
- Act! Premium Desktop CRM license
- WebAPI access and Cloud compatible
- Act! Technical support
- All Act! updates & upgrades during subscription
Act! Premium Cloud

(billed annually)
A hosted Desktop & Web enabled CRM suitable for teams of any size. With Act!'s unique hybrid deployment model, your team can use Act! as it suits each of them best - with the Windows Client or in the Cloud, ensuring setup is easy and fast.
Act! Premium Cloud
Features Include:
- Act! Premium Desktop CRM license
- WebAPI access and Cloud compatible that includes Hosting
- Limited Act! Technical support
- All Act! updates & upgrades during subscription
Act! Premium Desktop Upgrade Options
- Custom Tables:
$70/year/user, billed annually - Database Hosting:
$10/month/user, billed annually - Ultimate Database Hosting:
$15/month/user, billed annually

- Orange Care & Orange Care Plus Support Plans:
Starting at $10/month/user, billed annually - VIP & VIP Diamond Support Plans:
Starting at $175/year/account - Act! Marketing Automation:
Starting at $79/month/account, billed annually
All Desktop CRM Plans come with limited technical support from Act!. Keystroke recommends Desktop customers purchase one of our available support plans HERE. Keystroke provides up to 5-minutes of free phone support, as well as email and chat support, but no remote assistance is available without a support plan in place.
If you have any questions about these upgrade options, please email sales@kqc.ca or call 1-833-ACT-BOLD and ask for a member of our sales team.
Understanding Act! Subscription
- Act! subscription totals (number of licenses) can be increased mid-term, and you will only be billed the prorated amount due until your next renewal date, at which time you will be billed the annual amount for your new subsctipion total
- subscription totals can only be decreased at time of renewal
- Perpetual License Holders: Some legacy customers acquired perpetual license privileges as part of their original Act! Business Care plans before Act! Subscription too effect in May of 2015, and they are entitled to redeem those at time of renewal. While offplan Act! users would have the core functions of the software with the perpetual license, the following services would cease to be available once the subscription lapsed:
- any WebAPI service including Insights, Outlook Connect, Act! Companion, Dynamic Pipelines, and Zapier integration
- Any 3rd party add-ons that rely on the WebAPI like Handheld Contact API.
- Act! Marketing Automation
- additional service pack updates
- new product features and updates
- technical support options with Act!
- any loyalty or quantity discounts would be forfeit, and be unavailable if you came back later to resubscribe
- Act! Premium Cloud does not offer perpetual plans due to the ongoing hosting commitment
- As of April 1st, 2019, Act! discontinued the practice of offering quantity discounts on sales of 5+ seats. Legacy customers will continue to be grandfathered with their quantity discounts, but additional seat purchases would be purchased at their existing subscription rate, and additional purchases could not entitle them to further quantity discounts if they moved into a new pricing tier under the old quantity discount system.
$30
per month/per user
(billed annually)
Have questions about Act! CRM SaaS?
Act! CRM Classic (SaaS)
Fast & Easy setup, with No Software to install or databases to deploy
Act! offers the following Act! CRM Classic (SaaS) subscription plans that are all online only. Selecting the right one depends on the required CRM and marketing automation features. The following is a breakdown of those SaaS options.
Standard

per month/billed annually
(available monthly for $40)
Everything in Essentials, plus:
- Outlook & Google Integration
- Dynamic Groups (limited)
- Dashboards & Analytics
- Integration with Popular Apps through Zapier
- Team Management
- Professional Marketing Automation *
- 4Gb Cloud Storage *
- 10,000 Emails/mo. *
- Digital + Phone Support
* Optional upgrades available
Expert

(available monthly for $55)
Everything in Standard, plus
- Advanced Sales Pipeline Management
- Custom Sales KPIs
- Custom Dashboards & Analytics
- Advanced Customization
- Custom Queries
- Professional Marketing Automation *
- 6Gb Cloud Storage *
- 25,000 Emails/mo. *
- Digital + Phone + Priority Queuing Support
* Optional upgrades available
Expert
Everything in Standard, plus
- Advanced Sales Pipeline Management
- Custom Sales KPIs
- Custom Dashboards & Analytics
- Advanced Customization
- Custom Queries
- Professional Marketing Automation
(optional upgrades available) - 6Gb Cloud Storage
(optional upgrades available) - 25,000 Emails/mo.
(optional upgrades available) - Digital + Phone + Priority Queuing Support
Act! CRM Classic (SaaS) Upgrade Options
- Custom Tables:
$10/month/user, billed annually - Additional Email Sends:
$10/month/account, billed annually - Additional Domains:
$50/month/account, billed annually

- Additional Storage per 4GB:
$5/month/account, billed annually - SMS: Phone Number + 500 monthly sends:
$6.25/month/account, billed annually - SMS: Per Addional 500 monthly sends:
$5/month/account, billed annually
Act! CRM Classic (SaaS) is enabled through the trial experience, and not all upgrade options are available to test during the trial (ie. custom tables & SMS). If you have any questions about these upgrade options, please email sales@kqc.ca or call 1-833-ACT-BOLD and ask for a member of our sales team.