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Important notice for our customers – COVID-19

Firefox Configuration for Act! for Web

 How to Configure Firefox to Access Act! Premium (access via web)

NOTE: The Firefox web browser is only supported with ACT! Premium 2011 newer. The following features of ACT! Premium (access via web) are NOT supported in the Firefox web browser:
  • Microsoft Outlook integration (2011 only - this feature is supported in 2012)
  • Microsoft Word integration
  • ACT! Word Processor functionality
  • Mail Merge functionality
You will need to accept cookies and enable JavaScript for ACT! Premium (access via web) functionality with the Firefox browser. Please use the following steps for configuration:

Note: The following information is provided as a convenience. does not provide support for Mozilla products. For more information on this topic, please visit

Accepting Cookies

  1. Launch: Firefox.
  2. Click the: Tools menu, and then click Options.
  3. Under the Privacy Tab, click the Exceptions.
Enter the address of your ACT! Premium (access via web) site and then click Allow.
The site will move into the list.
Click Close to save the changes.
Click OK to exit the Options dialog box.

Enabling JavaScript

Launch Firefox.
Click the Tools menu, and then click Options.
Under the Content Tab, check the box to Enable JavaScript.
Click OK to save the changes and exit the Options dialog box.

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408

Monday to Friday: 9AM to 8PM EST
Saturday & Sunday: Closed

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