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Release Notes: APC 25_9 June 3, 2025 Enhancements Performance Improvements to Running Exports from History Lists Small improvements to the UI when looking at other Users’ Availability while creating an Activity Admin users can now see their current...
Act! Advantage is a powerful CRM and marketing automation platform tailored to meet the unique needs of insurance brokers. It offers a suite of features that streamline client management, improve communication, and boost productivity—all while helping...
Most financial professionals rely on themselves to stay organized, responsive, and client-focused—especially for sole proprietors who wear every hat in their business. Act! Advantage is a robust CRM and marketing automation platform that offers a suite...
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Act! Premium Plus Licenses: 3
Online webinars, training sessions, and virtual networking events have become essential tools for modern businesses. They offer a powerful way to connect with audiences, share knowledge, and generate leads. But behind every successful online event is a...
Driving traffic to your website is only half the battle—what happens next is what truly counts. Whether your goal is to educate, convert, engage, or capture leads, your website and CRM must work in harmony to support that objective. Define the...
At Keystroke, we believe the best support is the one you don't have to wait for. That’s the idea behind our VIP and VIP Diamond plans, annual support memberships that give you access to a dedicated bank of expert time to use as you need it, throughout...
As previously announced, the third-party technology powering Act! Connect Link (also known as Ground-to-Cloud) has now been permanently discontinued. What This Means for You: If you're an Act! Premium Desktop user who relied on ACL for Web API...
Many small businesses and startups often share CRM (Customer Relationship Management) user logins as a cost-cutting measure. At first glance, it seems like a harmless way to save on subscription fees. But beneath the surface, this practice can quietly...
As of this year, around 64% of small businesses in North America use email marketing to engage customers and promote their services. Surprisingly, only 20–30% of these businesses use email marketing through their CRM platforms. The remaining 70–80%...
When Act! Advantage launched earlier this year, it brought together a powerful suite of tools designed to elevate your marketing strategy. From web forms and surveys to online appointment scheduling, email list verification, and event management, it’s...
When most people hear “Act!,” they think CRM. But what if we flipped the script? What if Act! Advantage wasn’t positioned as a CRM at all—but instead as a marketing platform purpose-built for one or two users to launch email campaigns, capture leads,...
Since early summer, Act! has been on a mission to reinvent the lookup experience in Act! Premium Cloud (APC). What started as bold, disruptive changes has evolved into a polished, powerful feature set that not only matches the desktop experience—but in...
Web forms are the quiet workhorses of digital business. They capture leads, collect inquiries, process registrations, and funnel customer data into your organization. But not all web forms are created equal. The difference between a form that...
Email marketing remains one of the most reliable and cost‑effective ways to reach customers. But the tools you choose to send those emails can dramatically influence how much value you get from every campaign. Many organizations start with standalone...
Email list verification is one of the most overlooked components of a healthy marketing ecosystem. It protects sender reputation, reduces bounce rates, and ensures your campaigns reach real inboxes. But how you verify your email list matters just as...
Online surveys are one of the most effective ways to gather customer insights, measure satisfaction, and guide strategic decisions. But a survey's value lies in what your organization can do with the data, not just the responses. Many teams rely on...
Website chat is now a critical part of customer engagement—supporting pre‑sales inquiries, assisting existing customers, and routing questions to the right teams. But its true value depends on what happens to the data after the conversation ends. Many...
Online appointment scheduling has become a core part of modern customer engagement. Whether it’s booking sales calls, support sessions, onboarding meetings, or service appointments, customers expect a fast, seamless way to reserve time with your team...
Over the years, Act! has made tremendous strides in bridging the gap between its Windows desktop client and web access. In fact, recent updates have made the web experience more powerful and user-friendly than ever before—sometimes even surpassing the...
Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.
Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.
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