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Shared with gratitude from our friends at ActToday Date Posted May 1, 2017 Written by Cate Dempsey Many small businesses adopt a CRM solution for the purpose of using it as a centralised repository for their customer information. However a CRM is much...
The Swiftpage Private Cloud is an ideal Administrative environment for team Admins to remote into and manage their database(s) in ways unsupported by browser access. Private Cloud is especially vital for teams using add-ons (ie., Quoting4act or...
API is the acronym for Application Programming Interface, which is a software middleware that allows two applications to talk to each other. To put it differently, an API is a set of programming code and standards that enable a seamless transmission of...
Handheld Contact has been the leading mobile solution for Act! Users since 2003, and for all this time its defining feature has always been the fact the data is actually on user’s devices. This setup has delivered many advantages over the years, not...
It’s been a busy summer here at Handheld Contact. Fresh off our “Have you driven HHC lately” campaign, where we introduced a list of new features like mail-merging, accounting integration, barcode & QR code scanning, undelete contacts, and a modern new...
As the #1 Act! reseller in the world, Keystroke manages the highest number of Act! subscription renewals annually. Over the years we've seen a lot of customers make needless mistakes in letting their subscription lapse, which ends up costing them money...
Since April 19th, the date Act! made their security announcement, we've sent out countless email alerts and made thousands of phone calls to our customers. The reaction to these notices has been mixed, ranging from dismissive to overly alarmed. Here is...
On the eve of the release of three major new features of Link2forms, we thought we'd share what we have planned for the Linktivity product suite in general this coming month. French Translation For Linktivity in general, we plan to implement a complete...
Act! compared to other CRM'shttps://www.keystroke.ca/en/blog/act/act-compared-to-other-crm-s.html
As the saying goes, the grass is always greener on the other side. The real point of this addage, though, is that this illusion is seldom real. For example, we have a lot of customers who have left Act! thinking they'd get better value, features, or...
Long before last summer's server upgrade, the team at Handheld Contact was planning an upgrade of a different kind. Handheld Contact has been around for a long time, and some of the technology used in its synching had become dated, specifically the XML...
Marketing your small business effectively can be challenging, especially if you have a limited budget. However, there are some strategies that you can use to promote your products or services without spending a lot of money. Here are some ideas, ranked...
Act! users often develop habits when logging details about their contacts, choosing either Notes or Histories based on their initial usage patterns. The distinction between the two isn't always clear or important to them, leading to a habitual choice...
Businesses are constantly seeking ways to connect with their audiences more effectively. Two terms that often surface in this context are email marketing and marketing automation. While they may seem similar at first glance—both involve sending emails...
Release Notes: APC 25_18 We’re pleased to share details of our APC 25_18 release, which was rolled out on October 8th, 2025. Enhancements As part of our ongoing commitment to improving the Act! Cloud experience, the 25_18 release brings our updated,...
If you’re currently an Act! subscriber paying $300 per seat (or less with loyalty), the math on getting your team’s database hosted is pretty simple – add $120 per user/year. And while there are many advantages of outsourcing the Act! hosting, here are...
Act4Supporthttps://www.keystroke.ca/en/shop/product/act4support.html
Integrated Helpdesk add-on for Act! Please select appropriate annual subscription based on whether you need Tables4Act! included with purchase. Tables4Act! is required to be installed in advance, and can be purchased separately with Act!. Act4support...
Online webinars, training sessions, and virtual networking events have become essential tools for modern businesses. They offer a powerful way to connect with audiences, share knowledge, and generate leads. But behind every successful online event is a...
Email marketing isn’t just about sending messages—it’s about creating momentum. Every click is an opportunity, but too often that opportunity is wasted because the destination isn’t ready. If your emails lead to a generic homepage or an outdated site...
A streamlined way for organizations to accept fixed‑amount payments is coming to Act! Advantage in the next 4-6 weeks, marking a meaningful step forward for anyone who relies on web forms to drive registrations, memberships, or simple fee-based...
The adage ‘the grass is always greener on the other side’ often doesn’t match reality. Many customers who left Act! seeking better value elsewhere ended up regretting their decision. Switching CRMs is not only costly but doubly so if it turns out to be...
Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.
Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.
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