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"Orange Care" - Annual Support

ks-services_orange-care
USD $ 120.00 each Brand: Keystroke ServiceKeystroke Service

Specifications

Not Available
Subscription
N/A
Act! for Windows, Act! for Web
service

Keystroke's "OrangeCare"

Costs are simple. Coverage is Extensive.

Suitable for Act! network deployments of any size

Orange Care details are as follows

  • 12 months of unlimited Level 1&2 phone and email support (up to 30 minutes per subscriber/per day). Support is defined as help with troubleshooting error messages occurring with installation, upgrades, application configuration, basic usability and basic functionality.
  • Unlike with Swiftpage Support, OrangeCare includes setup and support of Actcessories, as well, ensuring your entire Act! eco-system is covered
  • Must be on an Act! Premium Subscription plan, be an active hosting subscriber with Keystroke, or have perpetual Act! licensing of 5-seats or more. The initial Orange Care contract must be bundled with a VIP contract, but is not required with on-time renewal. 
  • Orange Care includes Level 1 & 2 Technical Support
  • OrangeCare is exclusive of Level 3 support, training, development, or business consulting. Level 3 support for more complex questions, repairs, set up or troubleshooting issues may require additional charges. Service beyond the daily allotment will require a VIP Plan in place, from which the additional time would be deducted.
  • Act! Pro users are only eligible for Orange Care purchases of five or more seats.

Related products

USD $ 149.95 each Keystroke VIP Club
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Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090
     
Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408
     
Montreal   2030 Pie-IX, Local 202  Montréal, QC, H1V 2C8
Toll Free : 888.880.0449
Office : 514.666.7587
Fax : 514.666.9851

Monday to Friday: 9AM to 8PM EST
Saturday & Sunday: Closed

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