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Purchase Conditions
All Keystroke add-ons include digital support only (email, chat, or KB). If you require setup assistance, please select that option at time of purchase, or purchase Setup Assistance afterwards. Keystroke customers with Orange Care have setup assistance included with their active support plan.
Please review Keystroke's REFUND POLICY and TERMS & CONDITIONS before purchasing. License fulfillment for Keystroke products is emailed immediately after purchase. Please email service@kqc.ca if you experience any delays in delivery.
Setup Assistance for Add-ons:
- Setup assistance can be purchased with eligible products, and this option includes the initial installation, activation, and basic configurations of the program
- Setup assistance does NOT include customization or personalization of the program, nor does it include training in it's use. Keystroke is NOT responsible for updating your computer to prepare it for the installation of this software, as proper computer & Windows maintenance is the sole responsibility of the customer.
- Customer must be ready with all account, licensing, and other details required for activation and setup. Service may not exceed 30-minutes and "setup assistance" does not imply ongoing warranty assistance with this product.
En raison de la discontinuation du système de licences Protexis le 31 décembre 2018, www.keystroke.ca n’assurera la compatibilité qu’avec Act! v18 et versions plus récentes.
