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Customer retention and inspiring return-customer purchases is the name of the game. Sure, you've mastered your funnel from top to bottom and you can convert your customers through social media, blogs, and service pages. But all that work is a one-time...
On Monday March 30th one of the most proficient AMA support reps in the industry, namely Billy Clark (formerly of Swiftpage) joins our support team, complimenting two professional graphic designers, three web developers, and a sales team that has sold...
Everyone likes a deal, and the more you spend, the more you should save. This premise was the inspiration behind our new Linktivity Bundle which includes all our products for only $300. If purchased individually, these combined programs would cost...
The most common reaction we've had from resellers after demonstrating Link2quotes was "wow, all those features at that price, you're giving it away". It's true, Link2quotes is a full-featured quoting solution that costs less than a quarter of...
You’re doing the juggling act again, aren’t you? Act! open in one tab. Mailchimp or Constant Contact in another. A spreadsheet lurking in the background. Maybe a sticky note or two on your monitor reminding you to “email Steve” or “follow up with...
Important Note: Act! v21 installs and uses Microsoft SQL Server 2014 Express as its database engine. If you are upgrading from a version of Act! that used Microsoft SQL Server 2008 R2 (Act! versions 2011 (v13), 2012 (v14), 2013 (v15), v16, or v17.0)...
A few notes about the Act! WebAPI that impact Handheld Contact – API that resellers should be aware of when supporting their clients: Depending on your Hosting provider, your API address may be -API/act.web.api or it may be /act.web.api. If you’re...
In today's fast-paced digital world, providing exceptional customer support is crucial. While email and chat support can address many issues, hands-on support involving remote screen sharing offers a higher level of service. Over the years, we've...
With the release of Act v18, Swiftpage announced that it is now fully compatible with MS Office 2016, provided, of course, the version of Office is not 64-bit or Click-to-Run (CTR). The trouble is that telling the difference between the full on-premise...
Orange Care Annual Supporthttps://www.keystroke.ca/fr/blogue/act/orange-care-annual-support.html
As we close out another Actoberfest, we turn our attention from products to service, and we think some change is in order. Fall is the season of change, afte rall. As the #1 reseller of Act! in the world, we provide a tremendous amount of support to...
Act! Premium Plus: Why custom tables?https://www.keystroke.ca/fr/blogue/act/why-custom-tables.html
Release Date: March 22nd, 2018 One of the more common feature requests in Act! is the ability to create new customised sections of the program. The existing sections in the navigation stackbar are obviously extremely useful, but customers also want a...
*** EMAIL SENT TO OUR CUSTOMERS BY OUR PRESIDENT *** There are less than a couple of weeks before the end of 2018, and I wanted to reflect on what has been another year of change & growth for us at Keystroke.ca. While our team continued to grow, with...
The Handheld Contact Desktop Application is the user interface that controls all of the integration and syncing of Act! to the Handheld Contact Servers. This article is for letting customers know how to read and use this application properly. See the...
Since Act! Marketing Automation was released last November, there has been a lot of discussion about the comparative benefits of the different tiers of AMA (later rebranded as Growth Suite). So much so, that many prospective subscribers had trouble...
In case you missed it, Swiftpage launched a new version of Act! Growth Suite in November, and last week they spruced it up with the release of a major update. To watch a Swiftpage video tour of the new features introduced with Act! v22, click the play...
Customer Relationship Management (or better known as CRM) software helps business owners track and engage with current customers, prospect new business leads, and drive overall sales growth. CRM software is also essential in facilitating better...
Some questions are easier to answer than others, but sometimes the trick is in asking. If you want to understand what your customers need or want, ask them, but this is often easier said than done. For instance, do many business people have time to...
Spécialistes dans les solutions CRM pour les petites et moyennes entreprises, à travers des services de conseils, de déploiement, d’hébergement, de support et de développement logiciel.
Keystroke est le revendeur #1 de Act! au monde depuis 1994.
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