Keystroke acquires Contactik in largest Act! Reseller merger ever

Posted On Tuesday - 5 July 2016

Keystroke logo

Keystroke is pleased to announce that effective July 1st, 2016, the team at Contactik (the French Distributor of Act! in Canada), will be joining forces with Keystroke Quality Computing Inc  (the English Distributor of Act! in Canada), to become 20% of the North American reseller market, and the largest Act! reseller in the world.

This is the first time in the nearly 30-year history of Act! that two top ten resellers have merged, and this combined company, to be known simply as “Keystroke.ca” moving forward, will have the added synergy of providing a single Act! distribution source for both English and French Canadians. Continue reading

Keystroke acquires Contactik in the largest ever Act! Reseller merger

Posted On Saturday - 2 July 2016

Keystroke logo

Continue reading

Act! Subscription Price Increase on July 1st

Posted On Tuesday - 28 June 2016

ACT-dot_sOn July 1st, 2016 Swiftpage will be introducing some price changes that may be of interest to you. The price increases apply only to new customers to Act! Subscription after this date, but most renewing, “Loyalty” and “Act! Pro” customers will be unaffected.

Continue reading

Windows 10 is coming! As an Act! user, are you ready?

Posted On Thursday - 2 June 2016

Since making the operating system available last year, Microsoft has been “encouraging” people to upgrade to Windows 10 to meet its goal of getting the OS on 1 billion devices by 2017.

Continue reading

Keystroke acquires all of Hero Technical Solutions Act! add-ons

Posted On Wednesday - 25 May 2016

Keystroke is pleased to announce the purchase of all of Hero Technical Solutions Act! add-ons that make Act! users more efficient and profitable. The President of Hero Technical Solutions, Len Kamerman, joined our Keystroke Partner Program (KPP) last year, and has participated in many customer projects since that time, so it was a natural fit that we’d take over his Act! add-on projects, as well. Especially since one of his past developers joined our team in January last year, and can easily maintain/update the products moving forward.

Continue reading

The best way to get Act! support for half the normal rate – the VIP way

Posted On Thursday - 19 May 2016

VIP offeringsEver want help getting your Act! network deployed, or get support with customization or even development, but afraid of the exorbitant consulting fees often involved?

Continue reading

Top Six Reasons to choose Act!

Posted On Sunday - 1 May 2016

act-devices-011.  Flexibility of access

Continue reading

What do you get by buying Act! through Keystroke, instead of directly from Swiftpage?

Posted On Saturday - 30 April 2016

Yup, we get this question a lot, as there is always a perceived benefit from dealing “direct” or with the manufacturer.

Continue reading

What is CRM and which is right for you?

Posted On Saturday - 30 April 2016

CRM - iStock_000017285140XSmallSomewhere between the chaos of sticky notes and spreadsheets, lives an alternative. Imagine a business tool something that keeps all your phone numbers, emails, meeting notes, to-dos, business opportunities, and documents for everyone you do business with in one place.Now imagine social media integration and emarketing tools built into that same solution.
That business tool, of course, is a Customer Relationship Management application, otherwise known as a CRM.

Customer Relationship Management (CRM) is a term used to describe the processes a company uses to track and organize its contacts with its current and prospective customers. CRM helps businesses to understand their customers’ needs and behaviours and therefore modify their business operations to improve the service provided to customers.

The basic concepts of a CRM are to: Continue reading

Updated Annual Support Plans

Posted On Saturday - 30 April 2016

tech-support-icon-on-comput(5)_mTwo years ago this month we announced the launch of Keystroke’s Annual Support Plans (ASP), and judging from the number of subscribers, they’ve been extremely well received. Part of their success has been our commitment to continuously add value to the ASP the last couple of years, aside from the expansion and upgrading of our support team. So many additions have been included the last 24-months that we thought it would be useful to provide an update on the contents of the support packages available, including the recent addition of $357 worth of annual free perks.

The details of these Annual Support Plan (ASP) contracts are as follows: Continue reading