Written by Ken Quigley

November 13 2023

I've often joked that there are few original ideas left in the world. It's not that we're incapable of producing them, it's just that too many great ideas already exist that haven't been implemented. Some argue that originality is impossible anyway since everything we do is influenced by our surroundings, experiences, and previous business...

Written by Ken Quigley

November 08 2023

Act! users have some unique choices compared to other CRMs, the main one being deployment options - online, on-premise, or both. Each has its own advantages and disadvantages, and here is a brief comparison of the main features of each option: Cost: On-premise usually requires a high initial investment for purchasing the software, hardware, and...

Written by Ken Quigley

October 25 2023

There are many reasons why people should purchase technical support for their Act! software. Here are some of the main benefits of having a reliable and professional technical support team like Keystroke for your Act! CRM investment CRM: Reduce business interruption: Technical support can help you resolve issues faster and more efficiently...

Written by Ken Quigley

October 23 2023

With the introduction of Link2surveys, people are asking about the differences people Webforms and online surveys. They're both tools used to gather information from users, but they serve different purposes and have some key differences: Purpose: The main difference between a webform and an online survey is their purpose. A webform is...

July 04 2023

All business owners are busy, and most business owners wish there were more hours in the day and more days in the week. Despite this wish, most would humbly acknowledge that mere mortals can, in fact, grow their business within the finite constraints of a normal workday. So what is their secret? Well here are a few time-tested...

Written by Ken Quigley

July 03 2023

As most of our customers know, the Keystroke Team is comprised of approximately 60% Canadians, 25% Americans, and about 15% International. This week is a special one for the North American staff in that there are separate statutory holidays for both Canada and the United States, July 3rd (Canada Day) and July 4th (Independence Day) - which are...

Written by Ken Quigley

June 19 2023

Many software apps like to boast they'll grow your business, but few actually tell you what those growth ingredients are. Promises abound, but details are scarce. Act! Premium Cloud is different.  Act! Premium Cloud includes a full-featured & easy-to-use online CRM, Marketing Automation, a mobile client, and now FREE online appointment...

Written by Ken Quigley

February 19 2023

Most businesses that publish online quote request forms do so with little or no strategy. These forms are typically published on their website as a wish, and often generate an email to some hapless employee who has to stop whatever they're doing each time to process them. Needless to say, if these quote requests come in with enough regularity...

Written by Ken Quigley

January 10 2023

The fact that Keystroke is the #1 Act! reseller in the world is not the reason to choose us as your reseller. Over the years we've invested to provide many exclusive advantages to our customers from customer portal, annual free software gifts, cutting edge add-on applications, and many more. It's no wonder that one third of the Act! Consultants in...

Written by Ken Quigley

January 01 2023

It's been a while since I looked at a New Year with such optimism. My family is healthy, my business continues to grow, and we have a number of exciting personal and professional initiatives planned for the year ahead. My wife likes to tease me for my "insufferable optimism", but the truth is I have always had faith that things will work out, and...