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284 posts in this category

Five ways to Act! boldly

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Category: ACT

Most business owners will concede a CRM is only as good as it is deployed and adopted, but there are a number of features unique to Act! that can improve user engagement and help unleash the full potential of your business.

Here are a list of our top five: 

2017-07-03 11:36:32
 

Workaround to the Act!-Outlook 2016 integration issues

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Category: ACT

 

We are pleased to report that a workaround has been found for the recent integration issues with Outlook 2016. For those unfamiliar with the issues, Microsoft released an update to Outlook 2016 on June 13th (Office v16.0.8201) which impacted the Act! integration in three ways:

2017-06-27 17:51:28
 

Update to MS Outlook 2016 crashing Act!

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Category: ACT

There are currently known issues with recent updates to Microsoft Office as is described in the KB (http://kb.act.com/app/answers/detail/a_id/38580). The solution is to revert office to a stable version that allows the Act! integration to work correctly. If the process is successful, you should end up on Office version 16.04229.  We suggest that you have your IT folks do this for you in case you have any special Office install/update policies.

To ensure this works, please do the following:

2017-06-23 09:34:44
 
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