Recently we deployed the ACT 17.1 update to several of our servers that affected many of our hosting customers. The most common question we were asked by customers during this update process was "how do we determined which version of ACT I have installed?"
To be clear, users are not often confused as to whether they're using ACT v16 or v17, but rather which service pack or hotfixes they have installed. The way to precisely ascertain which version of ACT you're using, including HotFix and Service Packs, is to follow these steps:
You can also determine what ACT version your locally installed databases have been patched to using ACTDIAG, by following these steps:
Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.
Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.
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