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Five steps to prepare your distribution list for Marketing Automation

Act! Growth Suite is proving to be an excellent value for our customers, and many are taking advantages of the discounts being offered for the rest of June (see HERE for promo details). However, regardless of the excellent savings to be had, customers should NOT assume that Act! Marketing Automation is an unfettered license to hunt.  Lik...

Learn how to deactivate your Act! license

In late 2018 when Swiftpage introduced their new product licensing system (www.Soraco.co), the transition for most users went smoothly, with few noticing much difference between the old system (Protexis) and the new. There was one important difference, however, that we’d like to explain because it could end up costing customers money if...

Understanding the differences between the three AMA tiers

Since Act! Marketing Automation was released last November, there has been a lot of discussion about the comparative benefits of the different tiers of AMA. So much so, that many prospective subscribers had trouble understanding where the benefits of one tier ended and the next began.   While Keystroke has put together a fairly ex...

Tips for those planning to upgrade their Act! software

If you are planning on upgrading to Act! v21, we suggest that you read the following list of tips to ensure a pain-free conversion. Do you have your v21 licence? Ensure that you have your v21 license key before you upgrade. If you are a current Act! Subscriber, or purchased Act! Pro v21 after 1st November, you may have already recei...

How do I upgrade to Act! v21 from a previous version?

Important Note: Act! v21 installs and uses Microsoft SQL Server 2014 Express as its database engine. If you are upgrading from a version of Act! that used Microsoft SQL Server 2008 R2 (Act! versions 2011 (v13), 2012 (v14), 2013 (v15), v16, or v17.0) and you are or will be using remote databases, it is strongly recommended that you read th...

Searching by the Any field saves you time & effort

Did you know you can search all phone, address, and email fields at once? A little known feature in Act! is the “any” field. Not to be confused with the “any key”, the “any” field allows you to search all email fields, or all phone fields, or all address fields at one time.

How Act! CRM can help businesses comply with GDPR

What is the GDPR?The GDPR applies to the use and storage of personal information of European citizens from 25 May 2018. All organisations world-wide need to comply with them if they want to comply with European law. The GDPR has an organisation-wide impact and this document explains how Act! can help an organisation to comply. The General...

Free Instructor-Led Act! Training for our Subscribers

Starting September 2017 Keystroke will be offering FREE monthly training classes to our Act! & Hosting Subscribers. There is no catch. We understand that the more people know the full power and capabilities of the Act! CRM program, the more they’ll use it in their business.

Keystroke's Monthly Product Deep Dive

Our monthly Deep Dive series is intended to provide an in-depth demonstration of our Act! add-on products. In the fourth installment, we'll explore Act4outlook, Act4realty, and Handheld Contact, hosted by Michael Kadlub, James Young, and Victor Krahn on Tuesday, June 20th 2-4pm EDT We'll be giving away three Act4outlook licenses ($29.95 v...

Common CRM Mistakes and How to Avoid Them

Sourced from: https://smallbiztrends.com/2017/02/crm-mistakes.htmlWritten by: Clate Mask   We live in the age of the customer, where businesses are built on the relationships they have with their shoppers. Customer relationship management (commonly referred to as “CRM”) is foundational to a small business’s customer experience ...
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Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
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