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Our OrangeCare Support Plans just got Juicier

Keystroke
Category: News

We've changed our

OrangeCare Premium Support Plans

One plan for all your Act! products,
and now for Less! 

Keystroke is pleased to announce some changes we've made to our Orange Care Premium support plans, that we believe will improve the over all Act! experience. The changes are intended to be provide more value and be more encompassing and proactive, so that our customers get the setup & ongoing support they need to keep their business running smoothly.
 
The OrangeCare Premium Support Plan "apeeling" details are as follows:

  • 12 months of unlimited Level 1&2 phone and email support (up to 30 minutes per subscriber/per day). For instance, if you have three users, you'd pay $360 USD/year, and have access to up to 90-minutes of support per day for your team.
  • Includes our exclusive Act! Training units (a $25 value) for monthly instructor led new-user training. Get new employees onboarded quickly with ATU's.
  • Unlike with Swiftpage Support, OrangeCare includes setup and support of Actcessories, as well, ensuring your entire Act! eco-system is covered.
  • Must be on an Act! Premium Subscription plan, or be an active hosting subscriber with Keystroke (Act! Pro users ineligible for OrangeCare).
  • OrangeCare is exclusive of Level 3 support, training, development, or business consulting.

To learn more about the features and benefits of the new OrangeCare Premium Support Plans, please visit the foregoing link, or email our sales team at This email address is being protected from spambots. You need JavaScript enabled to view it..
 
PROMOTIONAL OFFERING
Normally the first year of OrangeCare requires a VIP subscription, but from now until the end of 2017, we're waiving this condition for all VIP subscribers from this year. That's right, you can save $150-330 right away on your first OrangeCare support contract!, just by enrolling this year.
 
To make this even more attractive, we're offering all Act! Premium & Act! Premium hosted subscribers the opportunity to sign-up for a pro-rated OrangeCare subscription so that it's coterminous with their existing Act! or hosting subscription. This not only allows cheaper initial sign-up, but aligns the two subscriptions for the future.

2017-11-15 19:13:00
 

Keystroke is pleased to add Greg Davis of Swiftpage to our support department

Keystroke
Category: News

Keystroke is pleased to announce the addition of Greg Davis, formerly of Swiftpage, to our support department effective November 13th. Greg has extensive knowledge of the Act! product, and was a sales engineer at Swiftpage, frequently called to support the internal sales team and prepare training videos on Act!.

Greg worked for Swiftpage in a number of capacities for the past twelve years, and was adored by his co-workers and channel partners for his wealth of knowledge, attention to detail, patience, and eagerness to help. It was precisely those qualities that appealed to us in the capacity of technical support and deployment, where customers are eager to overcome technical obstacles to make their business more productive with Act!.

2017-11-04 13:48:27
 

Handheld Contact 7.3.1 now available in the App Store

Keystroke
Category: Handheld Contact

We are pleased to announce that Handheld Contact 7.3.1, the latest IOS build for Handheld Contact, is now available in the App Store. Like before, it has been submitted as a "soft launch", meaning you may not see it amongst your available program updates on your iPhone or iPad.

The 7.3.1 build includes bug fixes, compatibility updates, and performance improvements. 

2017-10-28 16:44:50
 
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Specializing in home and business network solutions, providing efficiency and productivity via a local or remote setup.

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