What is New in Act! v17


Act! v17 is here! What's new with this release?

Say hello to Act! v17, the newest and most intelligent version of the #1 best-selling contact and customer manager. With enhancements to integration and automation, it’s easier than ever to turn your marketing efforts into successful sales. Finally, sales process meets nurture marketing. Grow and connect with your audience – the newly enhanced, intelligent, integrated Act! emarketing experience helps you attract new customers and get more from existing relationships. Optimize your workforce and drive productivity with enhancements that help you save time and stay organized, including a dynamic view of all your contact interactions with Contact Timeline, new Smart Task automation, and numerous usability, installation, and configuration improvements.

Act! v17 is smarter, feature rich, and more mobile!

We’ll be covering new features and existing functionality including:

  • One-way Syncing with Outlook provides safe "address book" and "calendar" syncing between Act! & Outlook.
  • Improved Smart Tasks allow you to trigger emails based on click-thru responses to SwiftPage email campaigns.
  • Improved Smart Tasks can also be configured to set "limited access" to contacts based on field values so your database security can manage itself.
  • Create unlimited Browse login users without additional licensing
  • Integration with external file storage services like DropBox and Google Docs.
  • Attaching a photo directly from your mobile device to your database
  • Improved Database Management with Act! for Web as you can now import CSV files, cut new RDB files, and lock/unlock your database through the web
  • Disabling view of Inactive Users allows you to archive old users without having to see them when scheduling
  • Improved "Global Preferences" allowing better central administration of your users Act! environment
  • Improving Deployment with enhanced "silent install" features
  • And much more! 
Fuse the power of intelligent emarketing with automation of sales best practices

Grow your business- easily create simple web forms to capture leads from web pages, newsletters, emails, and more! Follow up for your whole team with professional, eye-catching email campaigns that reach customers and prospects with the right message at the right time- all from within Act!. And don’t worry about missing an important opportunity- intelligent lead scoring and Smart Task automation help you nurture your leads and stay in touch.

  • Easily create simple web forms to capture leads from web pages, newsletters, emails, and more, with Act! Lead Capture, now included with Act! emarketing!
  • Create, send, and track professional, eye-catching email campaigns that reach customers and prospects with the right message at the right time.
  • Know who to follow up with first with intelligent, prioritized Call Lists that close the gap between Marketing and Sales.
  • Find your best emarketing fit, with a new tier designed for teams, including additional contacts, Call List, and multiple profiles for sending email campaigns on behalf of your company, department, or individual team members.
  • Save time by automating key follow-up activities based on dynamic criteria you define, with new Smart Task options for Act! Emarketing- such as automatically sending an email to welcome a new customer, scheduling activities to follow up with hot leads, and assigning contacts to a new owner.
Automation & Productivity Enhancements help you save time and stay organized
New streamlined configuration and access options make deployment a snap!
Act! gets a fresh, new look

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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