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Category: News
Written by Ken Quigley
December 29 2022

The ACC AdminPack has always been an excellent resource for Act! Consultants and Administrators, and is a must have for anyone managing more than one database. In 2017 we acquired this toolset from DesignR1, and we were quickly required to update it to support SA Encryption and then later Act! v24. Along the way, we bundled them into a handy launcher utility that allows users to run all the apps from one place. We also added standalone utilities like SCUD (Safe Contact & User Deleter), ELF (Entity Link Fixer for custom tables), BAH (Broken Activity Hunter), and finally, Admin Tools to the subscription. AdminTools was like a toolset all by itself, and was the first to crack the SA Encryption. This utility does the following from outside of Act!:

  • LauncherRestore without username/password
  • Export User list to Excel
  • Rebuild OLE2 DB objects
  • Lock and unlock DB
  • Demote and Promote (from Pro to Premium and reverse)
  • Work locally or across a network (finds all SQL instances and connected databases)
  • Displays SQL info
  • Disable/Enable user accounts

While we have invested in updating this toolset, and added extensively to it over the years, the one thing we have not done is increase the price. And we're not going to do so by much in the New Year either, but we will be tweaking the renewal process to reward the right behaviour. What has happened in recent years is that all resellers were getting the 25% discount, then letting their subscriptions lapse if they didn't have immediate use for it at the time of renewal. 

This behaviour created extra headaches for us from an invoicing and collections standpoint, as well as manually updating each person's subscription when they finally did pay. As of January 1st, we 're changing things to provide a similar discount (20% instead of 25%), but limiting this abatement to those subscribers who renew online & on time. If you let your subscription lapse, you'll forfeit your on-time discount and have to pay the full $360 price again. We also won't be invoicing for the renewals any more, as subscribers will be able to renew online HERE, and get the price they're entitled to. The moment they renew online, their AdminPack subscription gets updated instantly for another year, without needing to wait for us to do it manually.

online renewal

We will still send out Knowtifier reminders, but the renewal invoicing will stop.

Current subscribers may recall that we implemented an update to the AdminPack earlier this year to display the number of days remaining in the subscription. This new feature was added to help with this switch, as subscribers will get a visual reminder of the days remaining every time they use the AdminPack Launcher. We hope our loyal subscribers appreciate the improved self-management we've built into this service, and understand a modest price increase of 5% ($18/year) for on-time renewals is reasonable for what they're getting. Download your copy today!

 

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